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Self-Management: Self-Knowledge, Self-Control and Self-Esteem (Portuguese Version, Brazil)
Ribera Azorín, AlbertoTechnical Note DPON-16-PBLeadership and People ManagementThis note addresses the growing interest in self-management training. It argues that the foundation on which self-management is built is self-knowledge; the tool used to acquire it is self-control; and the lever used to promote it (which must be used with caution) is self-esteem. The note concludes by suggesting that courses at business schools should included the study of philosophical anthropology on their curriculumsStarting at €8.20
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The Art of Persuasive Communications: Excellent Public Speaking (Portuguese Version, Brazil)
Neill, Conor; Leggett, Brian O'ConnorTechnical Note DPON-88-PBKnowledge and Communication, Leadership and People ManagementA leader is someone who sees a change that is required in the world and brings together the resources to achieve that change. In my world, the most important resources are people. I will discuss the five components of powerful persuasive speaking and three models of deliberate practice that will allow you to become a powerful speaker and move people to action.Starting at €8.20
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Constructors & Co. Chicago USA (B) (Portuguese Version, Brazil)
Rus, Salvador; Tàpies, JosepCase SM-1545-PBInnovation and Change, Service and Operations Management, StrategyLa empresa Constructors & Co. es una empresa de construcción que a lo largo de las generaciones ha conseguido establecerse en el mercado y que también ha sido capaz de diversificarse. Durante tres generaciones la empresa ha tenido éxito a lo largo de los años. Pero en el paso de la tercera a la cuarta generación la empresa está estancada, sin capacidad para generar beneficios y sin un plan claro de sucesión del líder. El accionariado de la empres...Starting at €5.74
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Factors that determine the quality of service given by businesses (Portuguese Version, Brazil)
Huete Gómez, Luis MaríaTechnical Note PN-355-PBService and Operations ManagementStarting at €8.20
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The Operation of the New Organizational Forms (Portuguese Version, Brazil)
Ricart Costa, Joan EnricTechnical Note DGN-516-PBStrategyThe new organizational forms share some characteristics in the way in which work is organized and coordinated. This note describes some of these characteristics such as empowerment, teamwork, the new role of staff and human resources management or the influence of information technology. All of these characteristics drive the change in the managerial paradigm involved in these organizational changes.Starting at €8.20
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Saga Falabella: Investing in a New Store (Portuguese Version, Brazil)
Hepp R.; Prada A.; Martínez Abascal, EduardoCase F-776-PBFinanceSaga Falabella, the largest department store chain in Latin America, is considering opening a new store in Arequipa. The profit-loss accounts, balance sheets and asset and shareholder cashflows are analyzed, as well as profitability, project risks, and other factors which could influence the decision. A discussion is presented of which cashflows should be included in the project, and which should not.Starting at €8.20
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Nova Capital (Portuguese Version, Brazil)
Johnson, RobCase E-235-PBEntrepreneurshipAndré Payard, a newly hired at Nova Capital, had to develop an approach for making initial assessments of the large number of business plans received by the Dutch venture capital firm. He knew that his team could not meet with the management teams from all of the businesses, so it was crucial to select those plans with the greatest potential before schedulling management presentations. Este caso está basado en el caso "Nova Capital", E-68, del mi...Starting at €8.20
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EVERIS: Policies "Up-or-Out" (A) (Portuguese Version, Brazil)
García Arenillas, Ricardo; Susaeta Erburu, Lourdes; Pin Arboledas, José Ramón; Stein Martínez, GuidoCase DPO-218-PBLeadership and People ManagementThe professional career of the protagonist in a multinational dedicated to consulting in the telecommunications sector, and the promotion plan for candidates based on a mid-year review and an annual review are described. The case raises the problem of the development of the professional career from a double perspective: 1) The role of the organization: utility versus perversion of HR systems: the UP or OUT careers, role of the mentor; and 2) Th...Starting at €8.20
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Netflix: From "Clicks and Bricks" to Digital Movie Delivery (Portuguese Version, Brazil)
Lago, Alejandro; Moscoso, Philip; Sieber, SandraExercise PE-75-PBInformation Technologies, Innovation and Change, Service and Operations ManagementNetflix is a U.S. provider of on-demand Internet streaming media and flat rate DVD-by-mail services. The company experienced incredible success since its beginnings in 1997. During 2010, revenue jumped 29% to $2.16 billion, and stock price increased 219% to $175.70. It also added 8 million subscribers, bringing its total to over 20 million. In the summer of 2011 the company first announced the spin-off of its traditional DVD rental operations fro...Starting at €8.20
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Brands and Brand Communication (Portuguese Version, Brazil)
Pratt K.; Oliver Conti, XavierTechnical Note MN-344-PBMarketingWhat is a brand -describing and defining brands. Developing brands and understanding brand-customer relationships. Understanding customer choice from the perspective of brand personalities.Starting at €8.20