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Whole of Enterprise: An Atomic E-Business Model
Weill, Peter; Vitale, Michael R.Book Chapter HBS-4949BC-EInformation TechnologiesThe use of multiple business models across an organization can create confusion among customers, who may be required to navigate not just different computer systems, but also different ways of doing business. This chapter describes the benefits of adopting an integrated whole-of-enterprise e-business model. This chapter is excerpted from "Place to Space: Migrating to eBusiness Models."Starting at €8.20
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The HBR Guide to Better Business Writing: 18. E-mails
Garner, Bryan A.Book Chapter HBS-7772BC-EKnowledge and CommunicationThe HBR Guide to Better Business Writing is a 21-chapter book written by Bryan A. Garner and published in 2013 by the HBR Press. The author presents strategies for developing and communicating a clear message, a model for the writing process, guidance on specific writing skills, techniques to engage the reader, and various forms of business communication. Includes examples and detailed suggestions. Chapter 18, E-mails (6 pages), is the first of f...Starting at €8.20
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Metadata Processes: What They Are and How to Use Them
Redman, Thomas C.Book Chapter HBS-7714BC-EInformation TechnologiesMetadata processes are those processes through which data about data are developed and kept current. This appendix provides an overview of three metadata processes: data cataloging, data modeling, and data standards. This chapter is excerpted from "Data Driven: Profiting from Your Most Important Business Asset."Starting at €8.20
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Assessing and Improving Data Quality
Redman, Thomas C.Book Chapter HBS-7705BC-EInformation TechnologiesOrganizations with the best data invest their data quality efforts toward preventing errors at their sources. This chapter examines the cases of Tele-Tech Services, Interactive Data, and Morningstar, outlining ten data quality habits that organizations should adopt, and providing tools and role models that will enable managers to baseline their organization's current data quality efforts. This chapter is excerpted from "Data Driven: Profiting fr...Starting at €8.20
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The Ascent of Process: Big-P Processes
Redman, Thomas C.Book Chapter HBS-7711BC-EInformation TechnologiesLiterally millions of people have contributed to making manufacturing processes more effective and efficient - and so hastened the full flower of the Industrial Age. In this chapter, the author provides a brief overview of the purpose of focusing on the right processes. This chapter is excerpted from "Data Driven: Profiting from Your Most Important Business Asset."Starting at €8.20
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Introduction: Data Are Business Assets--The Time is Now to Put Them to Work in Your Organization
Redman, Thomas C.Book Chapter HBS-7680BC-EInformation TechnologiesData and information have many properties that, collectively, present unparalleled opportunities and daunting challenges. Unfortunately, in today's organizations, data and information remain essentially unmanaged assets. Organizations must develop deep understanding of their eclectic properties, where they come from, how they move around, and the myriad ways in which they help create - and destroy - value. This chapter is excerpted from "Data Dr...Starting at €8.20
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Bringing Data and Information to the Marketplace: Facilitators
Redman, Thomas C.Book Chapter HBS-7708BC-EInformation TechnologiesFacilitators help others use data and information more effectively, and some even enable businesses to conceptualize their processes and organizations in entirely new ways. Escalating demands for content are driving escalating demands for facilitation. In addition to describing the many benefits facilitators can provide, this chapter also looks at data mining in detail. Deriving advantage from data mining is fraught with difficulty, but the risk ...Starting at €8.20
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Social Issues in the Management of Data and Information
Redman, Thomas C.Book Chapter HBS-7709BC-EInformation TechnologiesData and information give rise to heated passions and brutal politics. The existence of more data, more needs, and more managers means there is more to fight about. You can minimize the damage by recognizing barriers to the effective management of data and information and the organizational, social and political issues at play in your work environment. Although all politics are local, this chapter offers some guidance on the issue. This chapter ...Starting at €8.20
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Information Technology's Support for Data and Information
Redman, Thomas C.Book Chapter HBS-7713BC-EInformation TechnologiesThe IT department's most important role is to provide applications that ensure that people can access the data they need and understand them, and help those who use them create quality data that will be useful down the road. These applications must be tightly aligned with well-defined business processes - a standard that most organizations fail to meet. There are other roles that IT should perform as well, including being responsible for the tech...Starting at €8.20
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Evolving the Management System for Data and Information: Ten Simple Steps
Redman, Thomas C.Book Chapter HBS-7710BC-EInformation TechnologiesIn time, more and more organizations will evolve their management systems to better utilize data and information, improve their quality, and account for the special challenges in managing them. To help facilitate this evolution, the author offers ten specific steps that help organizations manage their data and information assets more professionally. This chapter is excerpted from "Data Driven: Profiting from Your Most Important Business Asset."Starting at €8.20