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IESE Insight. Issue 34. Third Quarter 2017
IESE InsightMagazine REV-73-EEntrepreneurship, Information Technologies, Innovation and Change, Leadership and People Management, Service and Operations Management, StrategyThe opportunities for value creation double with public-private partnerships (PPPs). Pascual Berrone, Joan E. Ricart, Hugo Ferradans, Miquel Rodriguez and Jordi Salvador outline what businesses bring to PPPs in cities, and they highlight seven forces for success. Steven Tadelis analyzes the award process when public buyers and private suppliers negotiate contracts. Xavier Vives presents the challenges that bankers and regulators face in trying to...Starting at €22.00
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IESE Insight. Issue 37. Second Quarter 2018
IESE InsightMagazine REV-79-EInnovation and Change, Leadership and People Management, StrategyDesign thinking is a vital tool for growth and innovation. This dossier shows you how to use it successfully. Joaquim Vilà and Xavier Camps share a practical method for discovering the latent needs of users so that companies can generate new opportunities. Manuel E. Sosa discusses how companies can build a design culture that is profitable and solves complex social challenges, often in surprising ways. Jeanne M. Liedtka highlights three common ch...Starting at €22.00
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IESE Insight. Issue 32. First Quarter 2017
IESE InsightMagazine REV-69-EInformation Technologies, Innovation and Change, Leadership and People Management, Marketing, StrategyTech is changing how we do business. Break out of your bubble and learn to manage better in a digital age. Julián Villanueva and Luis Ferrándiz explain the best practices and missteps on the Stairway to Digitalization. Íñigo Gallo and Claudia Townsend highlight the critical differences between how material and experiential goods are evaluated and consumed. Bernd Skiera and Daniel M. Ringel describe how they used clickstream data to yield informat...Starting at €22.00
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IESE Insight. Número 36. Primer trimestre 2018
IESE InsightMagazine REV-77Corporate Governance, Innovation and Change, Knowledge and Communication, Leadership and People Management, Marketing, StrategyLos recursos que necesitas pueden estar fuera de tu empresa. Antes de salir a buscarlos, descubre aquello que necesitas para que las alianzas funcionen. África Ariño y Rafael Andreu sintetizan los componentes "micro" que constituyen la base de la coordinación que permite que los participantes ajusten y orquesten mejor sus actividades conjuntas sin perder conocimiento importante por el camino. Jeffrey Reuer y Shivaram Devarakonda analizan cuándo e...Starting at €22.00
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IESE Insight. Issue 36. First Quarter 2018
IESE InsightMagazine REV-77-ECorporate Governance, Innovation and Change, Knowledge and Communication, Leadership and People Management, Marketing, StrategyThe resources you need may lie outside your firm. Before stepping out, know what it takes to make alliances work. Africa Ariño and Rafael Andreu use the case of a healthcare alliance to show how partners can better coordinate their activities to improve their joint performance. Jeffrey J. Reuer and Shivaram V. Devarakonda discuss when it may be appropriate to set up a steering committee in non-equity alliances. Solon Moreira sees three necessary ...Starting at €22.00
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IESE Insight. Número 37. Segundo trimestre 2018
IESE InsightMagazine REV-79Innovation and Change, Leadership and People Management, StrategyCambiar de forma radical la empresa requiere un enfoque de dirección que permita una transformación ordenada. El design thinking puede jugar un papel fundamental en este proceso. En primer lugar, debes dejar de centrarte en la solución cuando estés ante un problema y redefinir antes el reto al que te enfrentas a partir de las necesidades de los usuarios, como aconsejan Joaquim Vilà y Xavier Camps. Manuel E. Sosa sugiere que miremos la empresa no ...Starting at €22.00
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IESE Insight. Issue 35. Fourth Quarter 2017
IESE InsightMagazine REV-75-EBusiness Ethics and Corporate Social Responsibility, Economics, Finance, Information Technologies, Leadership and People Management, StrategyDon't get carried away by the uncertainty and anger. IESE experts offer practical advice, rooted in reality. Pankaj Ghemawat says before even thinking about reworking your company's international strategy, make sure you have an accurate picture of the state and trajectory of globalization. Mike Rosenberg suggests some practical actions that readers can take to reduce their supply chain's exposure to geopolitical shocks, so that their business pre...Starting at €22.00
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IESE Insight. Issue 17. Second Quarter 2013
IESE InsightMagazine REV-39-EFinance, Information Technologies, Leadership and People Management, Marketing, Service and Operations Management, StrategyPeter Fader (Wharton) debunks the myths surrounding customer centricity, urging managers to recontextualize the role of CRM as part of a wider customer-centric strategy. Julián Villanueva (IESE) explains how to design and implement a customer equity dashboard that will serve to pinpoint exactly where the company is gaining and losing value. A. Parasuraman (University of Miami) revisits the original SERVQUAL framework, showing how tried-and-tested...Starting at €22.00
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IESE Insight. Número 32. Primer trimestre 2017
IESE InsightMagazine REV-69Information Technologies, Innovation and Change, Leadership and People Management, Marketing, Strategy¿Cómo ha cambiado el "viaje del cliente"? ¿De qué manera podemos adaptarnos a la realidad de hoy? Julián Villanueva y Luis Ferrándiz proponen a las empresas subir la "escalera de la digitalización" para obtener una propuesta de negocio en torno al nuevo consumidor. Mientras, Íñigo Gallo y Claudia Townsend desvelan cuándo es conveniente dirigirse al corazón del cliente. Y Bernd Skiera y Daniel M. Ringe proponen a las empresas aprovechar el big ...Starting at €22.00
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IESE Insight. Número 35. Cuarto trimestre 2017
IESE InsightMagazine REV-75Business Ethics and Corporate Social Responsibility, Economics, Finance, Information Technologies, Leadership and People Management, StrategyEn este ejemplar encontrarás consejos prácticos para contrarrestar el bombardeo diario de noticias sensacionalistas sobre lo que puede o debe pasar en los negocios o en el mundo. El lúcido examen que Pankaj Ghemawat hace de los hechos, y no las percepciones, sobre la globalización es una lectura obligatoria para cualquiera que deba formular una estrategia de negocio global. Mike Rosenberg te invita a anticiparte a las potenciales disrupciones que...Starting at €22.00