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Overview of Service Design in the Performing Arts
Munoz-Seca, Beatriz; Rodriguez, MartaTechnical Note PN-479-EService and Operations ManagementThis technical note intends to provide an overview of the existing studies on service design in the performing arts, which are mainly focused on the world of theater, as well as some practical cases to find out what issues should be approached or examined more deeply in further research.Starting at €8.20
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Culinary Art School, Tijuana, BC
Ruiz González, Carlos; Chalita Kaim, EsmeraldaCase IPADE-DG 13 C 08Service and Operations ManagementEl caso narra la historia de la "Culinary Art School" una escuela muy particular (muy innovadora) de artes culinarias en Tijuana (en la frontera de México con California). Esta escuela, una de las más prestigiadas del país, tiene un enfoque muy innovador en su formación de cocineros. Este material puede usarse como un caso de modelo de negocio y también como un caso de entrepreneurship, donde el protagonista aprovecha muy bien las oportunidades d...Starting at €8.20
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Artes Gráficas Romero, S.A.
Álvarez, E.; Tàpies, Josep; Santomá, JavierCase F-592FinanceEl caso presenta los problemas financieros generados por un mal funcionamiento operativo de una empresa de artes gráficas, y más en concreto, por una mala gestión de «stocks». Se refleja la interrelación entre el control de «stocks» y la política financiera de la empresa. Se pretende efectuar un análisis paso a paso de la situación financiera de la empresa a corto plazo, hasta determinar cuáles son las causas de sus problemas y proponer solucion...Starting at €8.20
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Paddle8: Painting a New Picture of the Art Market
Khaire, MuktiCase HBS-812047-EEntrepreneurshipThe Paddle8 case is a short case that presents the idea for a new business in the global art market and asks students to evaluate whether it will work, given the structure and unique workings of the art market. Paddle8 is a New York-based startup that partners with well-known galleries to offer art works from their collections for sale on the Paddle8 website to carefully selected, globally-dispersed members. The firm aims to help galleries overco...Starting at €8.20
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Art Feeds: Scaling a Non-profit Organization
Colleen Sharen; Tess WiddifieldCase IVEY-9B14M159-EEntrepreneurship, StrategyIn early June 2013, the executive director of Art Feeds, which provided therapeutic art and creative education to school children to help them achieve mental and emotional well-being, needed to make a recommendation to her board about whether to expand the current operations in Joplin, Missouri, to Moore, Oklahoma, after a devastating tornado in Moore. She needed to determine whether the organization had the resources required to expand successfu...Starting at €8.20
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The Toliza Museum of Art
Bilmes, LindaCase HBS-KS1124-EAccounting and ControlJuan Antonio Jimenez is the new Executive Director of the Toliza Museum of Art located in Spain. Jimenez is concerned that the museum lost money in 2008 and wants to understand what the financial results for the current year (2009) are likely to be. The museum has an extensive collection of contemporary and classical art which are shown as Regular Exhibits. The museum also hosts travelling Special Exhibits made up of items loaned by other galleri...Starting at €8.20
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When Should a Process Be Art, Not Science? (Spanish version)
Hall, Joseph M.; Johnson, M. EricArticle HBS-R0903DService and Operations ManagementWhat new technologies can make a science of art? Do my customers value variation? How do the costs and opportunities of art and science stack up? Art and science both have important roles to play in business processes. They need not be at odds but must be carefully harmonized.Starting at €8.20
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Magnus Resch: Transforming the Art Market Through Transparency, Teaching Note
McGee, Henry W.; Mehta, SarahTeaching Note HBS-320021-EEntrepreneurshipThis teaching note pairs with a case on economist and entrepreneur Magnus Resch, who is on a mission to make the art market more transparent. He has built the Magnus app, which catalogues the price and transaction history of millions of works of art. Users download the app, take a photo of any flat artwork, and the app returns that piece's price along with other pertinent information. Resch believes that such radical transparency will grow the sm...Starting at €0.00
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When Should a Process Be Art, Not Science
Hall, Joseph M.; Johnson, M. EricArticle HBS-R0903D-EService and Operations ManagementThis article includes a one-page preview that quickly summarizes the key ideas and provides an overview of how the concepts work in practice along with suggestions for further reading. Managers have gone overboard with process standardization. Many processes - such as leadership training or auditing - are more art than science. Imposing rigid rules on them squashes innovation, reduces accountability, and harms performance. Tuck professors Hall an...Starting at €8.20
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The Virginia Museum of Fine Arts: A Growth Orientation (B)
Goldberg; Rebecca; Matherne; G. PaulCase DARDEN-OM-1612-EService and Operations ManagementThis mini-case set describes the challenges facing the new leadership of Richmond’s Virginia Museum of Fine Arts (VMFA) to revitalize and save the Museum. Alex Nyerges and Michael Taylor arrived in 2006 at a key point in the institution’s history. Membership was flagging at around 5;000; and a major construction project was $20 million over budget. Residents of Richmond felt increasingly disconnected from the museum. Some even viewed its collect...Starting at €5.74