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Making Relationships Work: A Conversation with Psychologist John M. Gottman
Gottman, John M.; Coutu, DianeArticle HBS-R0712B-ELeadership and People ManagementUnless you're a hermit, you can't avoid relationships. And your professional career certainly won't go anywhere if you don't know how to build strong, positive connections. Leaders need to connect deeply with followers if they hope to engage and inspire them. Despite the importance of interpersonal dynamics in the workplace, solid research on the topic is only now beginning to emerge--and psychologist John M. Gottman, executive director of the Re...Starting at €8.20
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Defining Moments: MBA Hackers - Teaching note
Detert, James R.; Black, ChristinaTeaching Note DARDEN-OB-1275TN-ELeadership and People ManagementTeaching note for product OB-1275Starting at €0.00
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Improving the Odds of M&A Success
Herd, Tom; Steger, Terry W.; Saksena, Arun K.Article HBS-U0809B-EStrategyDespite widespread economic uncertainty, the mergers and acquisitions market is heating up. While today's economic volatility adds extra risk, the hard truth is that, even in boom times, M&A deals often fall short of expectations. There are many reasons fStarting at €8.20
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E Ink
Amabile, Teresa M.; Archambault, SusanCase HBS-800143-EEntrepreneurshipE Ink is a high-technology start-up attempting to revolutionize print communication through electronic ink displays. The founders and top managers of this two-year-old firm are striving to translate a technological breakthrough into a working prototype, move from prototype to full-scale manufacturing, and maintain market excitement about the company. At the same time, they are dealing with a fundamental organizational concern: How to retain E Ink...Starting at €8.20
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GE Money Bank: The M-Budget Card Initiative
Tushman, Michael L.; Raisch, Sebastian; Welling, ChristianCase HBS-410052-ELeadership and People ManagementThe M-Budget Card case study is about mastering the challenges of an exploratory strategic initiative in a context marked by time pressure and frequent change. M-Budget was the first of a series of highly successful projects that established GE Money Bank as a leader in the Swiss credit card market. The business concept was to cooperate with the country's leading retailer MIGROS to develop an innovative credit card offering, the M-Budget card. Th...Starting at €8.20
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The Leaders Who Make M&A Work
Dunbar, J. KeithArticle HBS-F1409C-ESome 40% to 80% of mergers fail to meet objectives--and new research shows that human factors, especially collective leadership capability, are a key driver of M&A success.Starting at €8.20
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GLOVO: Q-commerce, the evolution of E-commerce (French version)
Audicana Arcas, J.; Martínez Jiménez, M.Case IIST-PI-219-F-FRService and Operations ManagementEn juin 2021, Glovo, la société de livraison espagnole par excellence, venait de lever 450 M d'euros de financement et frôlait les 2 000 M de valorisation, en 5 ans de vie. Cependant, le chemin parcouru n'avait pas été facile pour une entreprise qui versionnait le concept traditionnel de “coursier ” en y incorporant la technologie. Son business model avait changé plusieurs fois pour rivaliser sur un marché dominé par des géants et trouver sa plac...Starting at €8.20
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A&M/Octone Records: All Rights or Nothing
Elberse, Anita; Ofek, Elie; Kelleher, CarenCase HBS-511031-EMarketingIn April 2008, after successfully transitioning Octone Records to Universal Music Group and relaunching the label as A&M/Octone Records, president and chief executive officer James Diener is facing a new challenge. Diener and his executive team have trouble convincing a new, promising act, Paper Tongues, to join A&M/Octone on a so-called all-rights deal, which specified that the label would receive a percentage of all of the artist's revenue stre...Starting at €8.20
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M-Pesa - Mobile Banking in Kenya (Chinese Version)
Sieber, Sandra; Lago, Alejandro; GO, TimothyCase SI-192-ZHInformation Technologies, Innovation and Change, Service and Operations ManagementM-Pesa is an innovative mobile-phone-based money transfer service from Safaricom, the largest mobile network operator in Kenya. M-Pesa allows users with a national ID card or passport to deposit, withdraw and transfer money to other users easily via SMS. Originating from the idea of using mobile technology to help customers make payments to microfinance institutions, M-Pesa had transformed itself into a nationwide money transfer service used by m...Starting at €8.20
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The New M&A Playbook (Spanish version)
Christensen, Clayton M.; Alton, Richard; Rising, Curtis; Waldeck, AndrewArticle HBS-R1103BStrategyCompanies spend more than $2 trillion on acquisitions every year, yet the M&A failure rate is between 70% and 90%. Executives can dramatically increase their odds of success, the authors argue, if they understand how to select targets, how much to pay for them, and whether and how to integrate them. The most common reasons for making an acquisition include holding on to a premium position or cutting costs. But to realize those benefits, the acqui...Starting at €8.20