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Invensis Technologies (P) Ltd: A Global BPO Service Provider from India
Vaidyanathan Jayaraman; Yadong LuoCase IVEY-9B07E022-EInformation Technologies, StrategyThe executive director of Invensis Technologies (P) Ltd. (Invensis), met with the chief operating officer and vice-president of human resources to address two major challenges that the company was facing. The first challenge was the increased pressure on Invensis to remain competitive and cut costs while providing premium customer service. Clients were expecting more every day from their business process operations. The other challenge was that o...Starting at €8.20
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Brighter Smiles for the Masses--Colgate vs. P&G (Spanish version)
Oberholzer-Gee, Felix; Yao, Dennis; Azevedo Jorge, FilipaCase HBS-707S33StrategyIn 2000, Procter & Gamble Co. introduced Crest Whitestrips, a new, revolutionary product that allowed consumers to whiten their teeth at home. With Whitestrips, P&G created an entire new category in oral care, worth $460 million in 2002. Whitestrips sent P&G's main competitor in oral care, Colgate Palmolive Co., scrambling because several patents protected the strips, making it difficult for Colgate to copy the invention. But in September 2002, t...Starting at €8.20
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The Ascent of Process: Big-P Processes
Redman, Thomas C.Book Chapter HBS-7711BC-EInformation TechnologiesLiterally millions of people have contributed to making manufacturing processes more effective and efficient - and so hastened the full flower of the Industrial Age. In this chapter, the author provides a brief overview of the purpose of focusing on the right processes. This chapter is excerpted from "Data Driven: Profiting from Your Most Important Business Asset."Starting at €8.20
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Infrico
Galisteo Aragón, P.; Pérez Gálvez, J.; Selva Morán, M.Case IIST-DGI-206-P-PPEntrepreneurshipO caso apresenta a situação de quatro sócios, que iniciaram o seu empreendimento comercial do zero e que, após vinte e cinco anos, criaram uma empresa nacional líder no setor da refrigeração comercial industrial. Trata dos eventos e decisões mais importantes do ponto de vista dos negócios, investimentos, política de marcas e seleção e incorporação de pessoas para passar de uma estrutura informal para um organigrama formalizado. Tudo isto, sem esq...Starting at €8.20
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HPQ: Carli Fiorina joga o futura
Grau, Juan; Taracena E.Case IPADE-(P)DGp-2018EconomicsA proposta de fusão entre a Hewlett Packard e a Compaq Computer Corp. provocou mudanças profundas em ambas as organizações. Alguns dirigentes e administradores da Hewlett Packard concordam com a fusão, outros discordam e isto originou disputas internas pelo poder e pelo controlo da empresa. Carly Fiorina foi o eixo sobre o qual girou todo o processo dessa fusão. Será que esta fusão vai ajudar a Hewlett Packard e a Compaq a concorrerem decididamen...Starting at €8.20
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Jesús de Benito en S&P (C): Outcome
Stein, Guido; Vázquez- Dodero, Juan CarlosCase ASN-55-EBusiness Ethics and Corporate Social Responsibility, EntrepreneurshipIn April 2004 Jesús received 15%, instead of the 50% of the selling price that had been deferred. Although under his contract Jesús could be dismissed because of poor company performance, he remained in his post. The two months he was off work on account of an accident gave him time to think. Lately there had been further setbacks: the business was not going according to plan and the financial situation in Gedas had got more complicated. Jesús th...Starting at €5.74
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Aligning Culture and Strategy at A. P. Nichols
Jeffrey Gandz; Stewart Thornhill; Ken MarkCase IVEY-9B11C039-ELeadership and People Management, StrategyA.P. Nichols, a distributor of parts in the maintenance, overhaul, and repair industry, is facing the need to realign its strategy to cope with a competitive environment. A key component of this realignment involves changes to the culture and compensation of its sales force while simultaneously building sufficient sales capacity to take advantage of opportunities in key markets. The case focuses on the newly hired vice president (VP) of sales, wh...Starting at €8.20
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Semir's E-Commerce: Success and Exploration
Juan Shan; William Wei; Xiaojia Sunny WangCase IVEY-9B18A019-EMarketing, StrategyZhejiang Semir E-Commerce Co. Ltd., the online subsidiary of Chinese casual clothing company Zhejiang Semir Group Co. Ltd. (Semir), grew continuously from its launch in 2012 to become a main contributor to Semir’s success, contributing approximately 30 per cent of Semir’s annual revenue by 2016. Semir entered the online market relatively late after many competing Chinese clothing manufacturers had already established their presence online. Yet it...Starting at €8.20
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Grupo Caviro: O Valor das Uvas
Garrido Martinez, E.; Reina Paniagua, R.Case IIST-DGI-368-P-PPEntrepreneurshipA Caviro era a maior cooperativa de vinhos da Itália. Desde a sua criação, não só produziram vinho, como também geriram muitos dos subprodutos da fruta, gerando valor até ao fim. A Caviro desenvolveu um modelo único de economia circular com recuperação quase completa dos resíduos da cadeia de abastecimento. Esta gestão integral dos resíduos orgânicos da vindima e da vinificação foi um complemento perfeito para a produção de vinho. Não apenas em t...Starting at €8.20
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A. P. Moller-Maersk: Enabling Strategic Business Transformation
Robert D. Austin; Dana MinbaevaCase IVEY-W27857-ELeadership and People Management, StrategyA.P. Moller-Maersk (MAERSK), an integrated container logistics company based in Copenhagen, Denmark, has been on a decade long strategic transformation journey that was accelerated by the COVID-19 pandemic. MAERSK’s ambitious strategic business transformation converted the organization from an unwieldy family-owned conglomerate to an integrated container and logistics company. This massive shift required new organizational capabilities, new leade...Starting at €8.20