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Landsbankinn HF: Leadership Challenges Going Forward
Gerard Seijts; Murray J. Bryant; William T. WatsonCaso IVEY-9B13C034-EDirección estratégica, Liderazgo y Dirección de personasLandsbankinn hf. was the market leading financial institution in Iceland. The chief executive officer took on his role in mid-2010. At a time when employee morale and customer satisfaction was essentially non-existent, and bankers were widely seen as nation-destroying criminals, he was hired to build a sustainable operation with a reputable brand and restore trust among employees, politicians, regulators, industry peers and customers. Building a ...Desde 8,20 €
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Merging Esso Iceland and Bilanaust (A)
Gerard Seijts; Ken MarkCaso IVEY-9B10C015-EDirección estratégica, Liderazgo y Dirección de personasIn 2006, Hermann Gudmundsson (the chief executive officer [CEO] of Bilanaust, an Icelandic automotive spare parts retailer) was part of a group of partners that had purchased Esso Iceland. He had subsequently been appointed to the CEO position at Esso Iceland. The two companies were quite different: Bilanaust dealt with real-time customer needs, carried a wide range of products, and enjoyed a rising market share and profits. Esso Iceland was 12 t...Desde 8,20 €