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A Destination-for-a-Day Spa (Spanish version)
Beer, Michael; St. Clair, LyndaCaso HBS-913S07Liderazgo y Dirección de personastips are lower than expected, reducing expected compensation; scheduling issues create bottlenecks; and the level of commitment varies among PWCs. The result is a high employee turnover rate, and departing employees take an average of 35% of their client base with them when they go. Now, with financials for the spa's second year completed, the VP of spa operations, the VP of business operations, and the CEO must evaluate what is and what isn't w...Desde 8,20 €
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Performance Management at Vitality Health Enterprises, Inc. (Spanish version)
Bingham, John B.; Beer, MichaelCaso HBS-913S06Liderazgo y Dirección de personasVitality Health Enterprises, a medium-sized firm that manufactures health and personal care products, has experienced six straight quarters of strong revenue growth. James Hoffman, the new Senior Vice President of Human Resources, fears that the chain of success is shifting the company's focus away from effective performance management. Recently, Vitality has been faced with increasing turnover among the company's talented research scientists tha...Desde 8,20 €