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Inventory Management (Brief Case) (Spanish version)
Wheelwright, Steven C.; Schmidt, WilliamCaso HBS-412S01Servicios y operacioneslogistics, inventory control, order processing, inventory management, fulfillment, warehouses, and materials management.Desde 8,20 €
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Fruitvale Branch (Abridged) (Spanish version)
Wheelwright, Steven C.Caso HBS-607S05Servicios y operacionesDeals with performance assessment and improvement of a service operation in the insurance industry, a market that is highly sensitive to response time. Two branch offices in direct competition are described, and the impact of response time on performance is suggested. Management choices that impact response time are explored and the poorer performer of the two branches must decide how to respond.Desde 8,20 €
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Scharffen Berger Chocolate Maker (A)
Snow, Daniel C.; Wheelwright, Steven C.; Wagonfeld, Alison BerkleyCaso HBS-606043-EServicios y operacionesScharffen Berger, a premium brand chocolate, is growing rapidly and must decide where and when to add capacity in the production line and with what technology. The company must consider the demands of marketing, the impact on quality and reputation, and the economics of alternative approaches to increasing output in both the short term and long term. Provides an opportunity for students to examine the existing process technology and flow, to unde...Desde 8,20 €