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Belk: Towards Exceptional Scheduling
Bernstein, Ethan S.; Kesavan, Saravanan; Staats, Bradley R.; Hassall, LukeCaso HBS-415023-ELiderazgo y Dirección de personasWith 24,000 staff and over 300 stores, Belk Inc. sought to replace its entirely manual labor scheduling system with an automated software solution from Reflexis. Belk hoped the upgrade would simplify scheduling, reduce time employees spent in non-customer-facing roles, and result in improved allocation of resources through the use of big data, thereby increasing sales productivity. Like many other retailers, Belk expected the benefits from automa...Desde 8,20 €
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Opening the Valve: From Software to Hardware (A)
Bernstein, Ethan S.; Gino, Francesca; Staats, Bradley R.Caso HBS-415015-ELiderazgo y Dirección de personasValve, one of the world's top video game software companies, has also become an iconic example of an organization with virtually no hierarchy. A 400-person organization, Valve's unique organizational form (described in detail in the case and accompanying employee handbook) includes 100% self-allocated time, no managers (and therefore no managerial oversight), a structure so fluid that all desks have wheels to allow free movement between "cabals" ...Desde 8,20 €
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Trouble at Tessei
Bernstein, Ethan S.; Buell, Ryan W.Caso HBS-615044-EServicios y operacionesThe Inside the Case video that accompanies this case includes teaching tips and insight from the author (available to registered educators only). In 2005, Teruo Yabe is asked to revive Tessei, the 669-person JR-East subsidiary responsible for cleaning its Shinkansen (""bullet"") trains. Operational mistakes, customer complaints, safety issues, and employee turnover are at or near all-time highs, even as the demands on Tessei continued to grow. ...Desde 8,20 €
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Trouble at Tessei (Spanish version)
Bernstein, Ethan S.; Buell, Ryan W.Caso HBS-619S01Servicios y operacionesThe Inside the Case video that accompanies this case includes teaching tips and insight from the author (available to registered educators only). In 2005, Teruo Yabe is asked to revive Tessei, the 669-person JR-East subsidiary responsible for cleaning its Shinkansen (""bullet"") trains. Operational mistakes, customer complaints, safety issues, and employee turnover are at or near all-time highs, even as the demands on Tessei continued to grow. ...Desde 8,20 €
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A Note on Compensation
Bernstein, Ethan S.; Norris, MichaelCaso HBS-419020-ELiderazgo y Dirección de personasThis note describes the major considerations and frameworks of compensation. Its audience is general managers interested in learning about their own or their employees' compensation.Desde 8,20 €
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RBC: Transforming Transformation (B)
Bernstein, Ethan S.; Gino, Francesca; Sesia, AldoCaso HBS-920045-ELiderazgo y Dirección de personasIn 2017, the Royal Bank of Canada (RBC), a Canadian financial icon, mandated a swat team of "enablers of collaboration" (their job description) to support the personal and commercial bank in the enterprise-wide RBC Cultural Transformation initiative. HisDesde 5,74 €
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Organizational Behavior Reading: Leading Teams, Teaching Note
Bernstein, Ethan S.Nota del Instructor HBS-8307-ELiderazgo y Dirección de personasTeaching Note for Product 8306.Desde 0,00 €
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Note on Hackathons
Bernstein, Ethan S.Caso HBS-419021-ELiderazgo y Dirección de personasOrganizations have often sought to meet the pressures of rapid change through novel ways of managing human capital to boost innovation and productivity. Hackathons have emerged as one of the latest approaches to do just that. How can those responsible for managing human capital use hackathons as a new tool in their toolkit? This note is meant as a guide for academics and practitioners to understand what hackathons are, how they work, when and how...Desde 8,20 €
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Candor at Clever, Teaching Note
Bernstein, Ethan S.Nota del Instructor HBS-424024-ELiderazgo y Dirección de personasTeaching note for case 418087.Desde 0,00 €
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RBC: Transforming Transformation (A)
Bernstein, Ethan S.; Gino, Francesca; Sesia, AldoCaso HBS-920008-ELiderazgo y Dirección de personasIn 2017, the Royal Bank of Canada (RBC), a Canadian financial icon, mandated a swat team of "enablers of collaboration" (their job description) to support the personal and commercial bank in the enterprise-wide RBC Cultural Transformation initiative. HisDesde 8,20 €