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The Microwork Solution
Gino, Francesca; Staats, Bradley R.Artículo HBS-R1212G-ELiderazgo y Dirección de personasWhat's the best way to lift people out of poverty? The social entrepreneurs in the new "impact sourcing" industry believe the answer is providing work, not aid. Their organizations hire people at the bottom of the pyramid to perform digital tasks such as transcribing audio files and editing product databases. Essentially, they do business process outsourcing that also boosts economic development. Samasource, a San Francisco-based nonprofit, is on...Desde 8,20 €
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Opening the Valve: From Software to Hardware (A)
Bernstein, Ethan S.; Gino, Francesca; Staats, Bradley R.Caso HBS-415015-ELiderazgo y Dirección de personasValve, one of the world's top video game software companies, has also become an iconic example of an organization with virtually no hierarchy. A 400-person organization, Valve's unique organizational form (described in detail in the case and accompanying employee handbook) includes 100% self-allocated time, no managers (and therefore no managerial oversight), a structure so fluid that all desks have wheels to allow free movement between "cabals" ...Desde 8,20 €
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Belk: Towards Exceptional Scheduling
Bernstein, Ethan S.; Kesavan, Saravanan; Staats, Bradley R.; Hassall, LukeCaso HBS-415023-ELiderazgo y Dirección de personasWith 24,000 staff and over 300 stores, Belk Inc. sought to replace its entirely manual labor scheduling system with an automated software solution from Reflexis. Belk hoped the upgrade would simplify scheduling, reduce time employees spent in non-customer-facing roles, and result in improved allocation of resources through the use of big data, thereby increasing sales productivity. Like many other retailers, Belk expected the benefits from automa...Desde 8,20 €