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Hewlett Packard Enterprise: The Dandelion Program
Pisano, Gary P.; Austin, Robert D.Caso HBS-617016-ELiderazgo y Dirección de personasThis case describes Hewlett Packard Enteprise's "Dandelion Program," which has developed a new service offering for the company's clients by drawing on the special talents of people with autism. The company has deployed "pods" organized around 8 or 9 employees with autism, to function as high performance mini-ecosystems, which have turned out to be 30% more effective than average service teams (in some areas). The case centers around questions of...Desde 8,20 €
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Neurodiversity as a Competitive Advantage
Austin, Robert D.; Pisano, Gary P.Artículo HBS-R1703F-EMany people with neurological conditions such as autism spectrum disorder and dyslexia have extraordinary skills, including in pattern recognition, memory, and mathematics. Yet they often struggle to fit the profiles sought by employers. A growing number of companies, including SAP, Hewlett Packard Enterprise, and Microsoft, have reformed their HR processes in order to access neurodiverse talent--and are seeing productivity gains, quality improve...Desde 8,20 €
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Why Leaders Don't Learn from Success (Spanish version)
Gino, Francesca; Pisano, Gary P.Artículo HBS-R1104DLiderazgo y Dirección de personasWhat causes so many companies that once dominated their industries to slide into decline? In this article, two Harvard Business School professors argue that such firms lose their touch because success breeds failure by impeding learning at both the individual and organizational levels. When we succeed, we assume that we know what we are doing, but it could be that we just got lucky. We make what psychologists call fundamental attribution errors, ...Desde 8,20 €
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Does America Really Need Manufacturing
Pisano, Gary P.; Shih, WillyArtículo HBS-R1203G-EServicios y operacionesToo many U.S. companies base decisions about where to locate production largely on narrow financial criteria. They don't consider whether keeping manufacturing at home makes more sense strategically or take into account the impact it might have on their ability to innovate. The result has been an exodus of manufacturing from America, which has weakened the capabilities that domestic firms need to keep inventing high-quality, cost-competitive prod...Desde 8,20 €
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When Outsourcing Goes Awry (HBR Case Study and Commentary)
Peisch, Richard; Alvares, Ken; Kovner, Anthony R.; Comerford, Joellin; Puryear, Rudy; Hovey, Vaughn; Chapman, Tom; Pisano, Gary P.Artículo HBS-95309-ELiderazgo y Dirección de personasGrant Newman, CEO of Regional Medical Center (RMC), expected the worst from the meeting that was scheduled to begin in less than an hour. The anesthesiologists were at the end of their rope, and the hospital's surgeons and obstetricians were pretty riled up too. Eighteen months earlier, Newman had made the decision to outsource RMC's anesthesia services, and he had signed a contract with Physicians Development Services (PDS), a contract managemen...Desde 8,20 €