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ITC eChoupal Initiative (Spanish version)
Upton, David M.; Fuller, Virginia A.Caso HBS-606S02Servicios y operacionesSoybean farmers in India have traditionally sold their product through ineffective and frequently dishonest physical marketplaces (mandi). Farmers are generally poor and often illiterate and are forced to be "price-takers" after an arduous journey to the mandi. They also have very limited access to information and education on farming techniques. Describes the use of Internet technologies to reach these farmers and, in particular, examines a new ...Desde 8,20 €
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Lean Knowledge Work
Staats, Bradley R.; Upton, David M.Artículo HBS-R1110G-EServicios y operacionesMany manufacturing companies and some service firms have reaped considerable benefits by applying variations of the Toyota Production System, a method for making operations "lean" through relentless efforts to increase quality and efficiency and eliminate waste. But conventional wisdom holds that lean principles don't lend themselves to knowledge work, which involves judgment and expertise, not the sorts of repetitive, easily specified tasks foun...Desde 8,20 €
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Daewoo Shipbuilding and Marine Engineering
Upton, David M.; Kim, BowonCaso HBS-609018-EServicios y operacionesExplores the journey of aggressive learning and capability building in the operations of a major Korean Shipbuilder. While DSHM had once used its superior learning capability to topple its Japanese competition, it now faced the potential for a similar attack from new Chinese competitors. Without outsourcing some of its work to China, DSHM would become uncompetitive. However, in outsourcing the work, some skills would necessarily have to be transf...Desde 8,20 €
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TCS: The MCA 21 Project
Upton, David M.; Staats, Bradley R.Caso HBS-609024-ETata Consultancy Services (TCS), a leading outsourced software services provider based in India, must decide whether to bid on a high-profile government project within India. The project, if completed successfully, would mark another step in TCS' progression from a provider of low-cost technical resources to their goal of becoming an end-to-end technology enabled services provider. However, the project was not only complex but also presented cons...Desde 8,20 €
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Foremostco, Inc. (A) & (B), Teaching Note
Upton, David M.; Fuller, Virginia A.Nota del Instructor HBS-607011-EServicios y operacionesTeaching Note to (604-017) and (605-032). An abstract is not available for this product.Desde 0,00 €
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Codelco Copper Mines
Upton, David M.; Staats, Bradley R.; Fuller, Virginia A.Caso HBS-608053-ETecnologías de la informaciónCodelco was a Chilean copper-mining company, widely considered to be one of the most professionally managed firms in South America in spite of the fact that it was 100% government-owned. A $10.5 billion company in 2005, Codelco faced the challenge of incorporating information technology into its production processes, which had historically been very manual in nature. CEO Juan Villarzu's initial turnaround attempts introduced a customer-centric co...Desde 8,20 €
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Radically Simple IT
Upton, David M.; Staats, Bradley R.Artículo HBS-R0803J-ETecnologías de la informaciónMany managers think that developing and rolling out a major IT system is like putting up a warehouse: You build it and you're done. But that does not work for IT anymore. Taking that approach results in rigid, costly systems that are outdated from the day they are turned on. What's needed for today's businesses is IT that serves not only as a platform for existing operations but also as a launchpad for new functions and businesses. In this articl...Desde 8,20 €
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The Danger from Within
Upton, David M.; Creese, SadieArtículo HBS-R1409G-EDirección estratégicaThe 2013 cyberattack on Target is just one recent example of a growing phenomenon: attacks involving connected companies or direct employees. According to various estimates, at least 80 million of these attacks occur in the United States each year--but the number may be much higher, because they often go unreported. Upton and Creese head an international research project whose goal is to aid organizations in detecting and neutralizing threats fro...Desde 8,20 €
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Cybersecurity's Human Factor: Lessons from the Pentagon
Winnefeld, James A. Sandy; Kirchhoff, Christopher; Upton, David M.Artículo HBS-R1509G-EDirección estratégicaWith cyberattacks soaring, corporations must step up efforts to protect their IT networks. Most firms could learn from the U.S. military, which has been tightening its cyberdefenses for the past six years. In the past year alone, it adroitly repelled more than 30 million intrusions. A focus on reducing human error is core to the military's heightened security. As is true in the private sector, mistakes by administrators and users open the door to...Desde 8,20 €