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U.S. Government Contractors
Laseter, Timothy M.; Bollinger, MartyCaso DARDEN-BP-0558-EGobierno corporativoUntil 2009, U.S. Government Contractors (USGC) had been growing by 12% to 15% a year, but starting in 2009, growth slowed to 2% to 4% a year as customer spending decelerated. Traditional competitors such as USGC were also challenged by new entrants to the market, including large non-U.S. companies and large commercial service companies. Many new entrants enjoyed advantages in scale and cost position that allowed them to undercut USGC on price, ca...Desde 8,20 €
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Cloud Computing
Laseter, Timothy M.; Coughenour, Alyssa; Webb, Jane; Boatright, Benjamin; Shaloudegi, KNota técnica DARDEN-OM-1784-EServicios y operacionesThis technical note provides a general overview of cloud computing and how businesses are using it to achieve their digital goals. Specifically, this note outlines the different service models that cloud computing supports, including Infrastructure-as-a-Service, Platform-as-a-Service, and Software-as-a-Service. The note also details some of the advantages and disadvantages of cloud computing, and it reviews the cloud computing industry and some o...Desde 8,20 €
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Cloud Computing
Laseter, Timothy M.; Coughenour, Alyssa; Webb, Jane; Boatright, Benjamin; Shaloudegi, KNota técnica DARDEN-OM-1784Servicios y operacionesThis technical note provides a general overview of cloud computing and how businesses are using it to achieve their digital goals. Specifically, this note outlines the different service models that cloud computing supports, including Infrastructure-as-a-Service, Platform-as-a-Service, and Software-as-a-Service. The note also details some of the advantages and disadvantages of cloud computing, and it reviews the cloud computing industry and some o...Desde 8,20 €
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Zappos Customer Loyalty Team
Laseter, Timothy M.; Carter, Scott; Goldberg, RebeccaCaso DARDEN-OM-1452-EServicios y operacionesZappos' senior leadership must decide whether to continue to schedule the call center shifts based on seniority or to consider a new plan that makes use of Uber-style surge pricing to pay workers higher hourly rates for the more demanding shifts. These shifts also happen to occur when the bulk of the East Coast buyers call in--early in the morning in the Arizona-based call center. Tony Hsieh, Zappos' renowned CEO, sits in on a meeting with the tw...Desde 8,20 €
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Dollar Tree Logistics - Teaching Note
Laseter, Timothy M.Nota del Instructor DARDEN-OM-1180TN-EServicios y operacionesTeaching note for product OM-1180Desde 0,00 €
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Rivian Charging Ahead - Teaching note
Laseter, Timothy M.; Thomas, Doug; Sesia, AldoNota del Instructor DARDEN-OM-1749TNServicios y operacionesTeaching note for product OM-1749Desde 0,00 €
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Tork Corporation: Competitive-Cost Analysis - Teaching Note
Laseter, Timothy M.; Metz, JoshuaNota del Instructor DARDEN-OM-1171TN-EServicios y operacionesTeaching note for product OM-1171Desde 0,00 €
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Zappos Customer Loyalty Team - Teaching Note
Laseter, Timothy M.; Kraft, Tim; Metz, JoshuaNota del Instructor DARDEN-OM-1452TN-EServicios y operacionesTeaching note for product OM-1452Desde 0,00 €
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Rivian Charging Ahead - Teaching note
Thomas, Doug; Laseter, Timothy M.Nota del Instructor DARDEN-OM-1749TN-EServicios y operacionesTeaching note for product GEM-0207Desde 0,00 €
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Competitive-Cost Analysis: Scale and Utilization Calculations
Laseter, Timothy M.; Heckel, Ken; Huang, AngelaNota técnica DARDEN-OM-1256-EServicios y operacionesThis third note in a five-part series on competitive-cost analysis provides detailed guidance on calculating scale curves and utilization effects.Desde 8,20 €