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DAZZ Manufacturing Company
Weiss, Elliott N.; Goldberg, Rebecca; Schill, Michael J.Caso DARDEN-OM-1503-EServicios y operacionesWhile maintaining Lean manufacturing standards, the plant manager for the Clarksburg, Virginia, location of a manufacturer of coated abrasives must evaluate a capital investment of $8 million. The investment would reduce labor needs and provide reduced setups. A discounted cash flow analysis must be performed to analyze the investment. Relevant costs and valuation of production flexibility are key issues. This case is taught jointly in two of Da...Desde 8,20 €
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Fisher Manufacturing Company (A)
Kraft, Tim; Weiss, Elliott N.Caso DARDEN-OM-1598-EServicios y operacionesDorothy Hoffman, plant manager for the Clarksburg, Virginia, location of Fisher Manufacturing Company (Fisher), had a problem: her plant was repeatedly failing to improve its dismal performance when it came to meeting shipping dates. Only 60% of its June shipments had met the well-established four-week service standard of the coated-abrasives industry. She knew that an investment of $8 million in new equipment would provide a significant reductio...Desde 8,20 €
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Gene Cattie Enterprises - Teaching Note
Weiss, Elliott N.Nota del Instructor DARDEN-OM-1359TN-EServicios y operacionesTeaching Note for product OM-1359Desde 0,00 €
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Schindler Elevator Corporation - Teaching Note
Weiss, Elliott N.; Goldberg, RebeccaNota del Instructor DARDEN-OM-1593TN-EServicios y operacionesTeaching note for product OM-1593Desde 0,00 €
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Monticello Motor Club: Straights and Corners - Teaching Note
Weiss, Elliott N.; Yemen, Gerry; Chung, Rebecca Y.Nota del Instructor DARDEN-OM-1511TN-EServicios y operacionesTeaching note for product OM-1511Desde 0,00 €
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Adam Burke and PBM Plastics: Message in a Bottle - Teaching Note
Weiss, Elliott N.; Gibbs, Shea; Yemen, GerryNota del Instructor DARDEN-OM-1491TN-EServicios y operacionesTeaching note for product OM-1491Desde 0,00 €
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Lean as a Universal Model of Excellence: It Is Not Just a Manufacturing Tool!
Weiss, Elliott N.; Stevenson, Donald; English, AustinNota técnica DARDEN-OM-1562-EServicios y operacionesThis is a technical note that describes the history of Lean and explains why it is not just a manufacturing tool. It is used in Darden’s "Management of Service Operations" course elective.Desde 8,20 €
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Living Lean: Chloe Manages the Family "Business"
Weiss, Elliott N.; Goldberg, RebeccaCaso DARDEN-OM-1465-EServicios y operacionesThis case is part of the "Living Lean" series, which presents accessible, everyday scenarios for a Lean process-improvement journey. In this episode on managing change, a businesswoman and a stay-at-home mom confer on strategies for instituting and evaluating improvements.Desde 8,20 €
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Olena Tischler: Health Care Operations Management Intern
Weiss, Elliott N.; English, AustinCaso DARDEN-OM-1730-EServicios y operacionesOlena Tischler is embarking on her midpoint MBA internship, a position she developed with Northeast Regional Healthcare. The internship is divided among the operations of three different clinics and is focused on operational excellence. As the starting point of her summer analysis, Tischler ponders how each clinic defines "operations." After a hint that operations are not well defined within the health care environment, a timely dinner with her m...Desde 8,20 €
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Shanghai Disneyland: Authentically Disney and Distinctly Chinese
Weiss, Elliott N.; Yemen, Gerry; Maiden, Stephen E.Caso DARDEN-OM-1568-EServicios y operacionesExcellent service operations understand the unique challenges of managing services and experiences. The Walt Disney Company’s value proposition, or purpose, is to create a magical experience for customers. To deliver on that, service and employee systems must be designed in a manner that work together. After years of planning, construction, employee training, and marketing outreach to its largely Chinese guests, Shanghai Disneyland (SDL) finally ...Desde 8,20 €