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Prashant Lakhera: Senior Analyst
James A. Erskine; Unnat KohliCaso IVEY-9B07C033-EDirección estratégica, Liderazgo y Dirección de personasPrashant Lakhera, senior analyst at Credit Rating Agency Limited (CRA), has been working with Deepak Ghosh, project manager of the Construction Development Board, on a report that needs to be submitted within the next few days. Because Ghosh had been acting inappropriately in front of clients, Lakhera and Gagan Vedi, the other analyst working on the report, was concerned about how this might damage the image of CRA. Shortly before the report was ...Desde 8,20 €
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Greaves Brewery (A) (Spanish version)
Michiel R. Leenders; James A. ErskineCaso IVEY-9A92DS02Dirección estratégica, Servicios y operacionesUna expansión en la planta de embotellado de una cervecera conduce a una nueva evaluación de la operación de paletizado manual. Es posible comprar un costoso equipo automático donde también esta involucrada la elección del proveedor.Desde 8,20 €
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Tandem Brothers: The Cochrane Tree-plant (Spanish version)
James A. Erskine; Sam MoorcroftCaso IVEY-9A95DS07Servicios y operacionesUn supervisor de siembra de arboles debe decidir un plan de accion inmediato para hacer trabajar a los empleados en condiciones adversas. El supervisor ya ha gastado por gastos no presupuestados, por lo que cualquier retraso a esa altura podria ser desastroso. Para asegurarse que las obligaciones del contrato son cumplidas, el debe disenar un plan que mantendra a sus plantadores suficientemente motivados para finalizar el contrato.Desde 8,20 €
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Scrap It
James A. Erskine; Michael WienerCaso IVEY-9B08C017-EConocimiento y comunicación, Liderazgo y Dirección de personasThe vice-president of operations at Lighting Group Corporation (LGC) was looking over some financial statements at the end of the workday. For the first time he could remember, there were no sales recorded on the daily sales statement. It appeared that the efforts of employees were diverted into a project related to the scrap metal that was a by-product of the manufacturing process. To complicate matters, the son of the company's president and ch...Desde 8,20 €
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Time Is Money.com
James A. Erskine; Karen BongCaso IVEY-9B01M033-EDirección estratégica, Iniciativa emprendedoraTISM Solutions Inc. is a dot-com company that connects buyers and sellers of expert advice through the Web site Timeismoney.com. The founders of the company spent many hours turning their concept into a business plan and, with the support and funding of Vision Venture Capital (VVC), have drafted their vision statement, technology infrastructure and business model - focusing on the business-to-consumer model. However, investors wanted more stable ...Desde 8,20 €
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BC Metal (A)
James A. Erskine; Aaron AnticicCaso IVEY-9B07C020-ELiderazgo y Dirección de personasThe president of a metal products manufacturer and distributor is informed that the company controller is having an affair with another employee who is married to the general manager of production. The president is in the process of selling the company and wonders what affect the affair, if true, will have. Three short supplementary cases are also available: 9B07C021, 9B07C022 and 9B07C023.Desde 8,20 €
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Anupam Majumdar: Relationship Manager
James A. Erskine; Unnat KohliCaso IVEY-9B07C032-EDirección estratégica, Liderazgo y Dirección de personasAnupam Majumdar, relationship manager, and Aditya Mehta, regional head of Hindustan Neon General Insurance Limited, India, were meeting an important client. Mehta asked Majumdar to serve them tea. This really embarrassed and infuriated Majumdar. It was not the first time that Mehta, Majumdar's boss, had treated him like a peon. Majumdar was about to take a three-week leave of absence to attend his brother's wedding in New York so he was not sure ...Desde 8,20 €
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Millway Fabrics Canada
James A. Erskine; Erin DonovanCaso IVEY-9B07C010-ELiderazgo y Dirección de personasThe director of operations for Millway Fabrics Canada walked into her office and one of the customer service agents was waiting for her in tears. The customer service agent (agent) needed a week off to take care of her son who was about to have surgery to have his tonsils removed. The agent had already taken all her vacation and sick time due to her son's illness. The agent was a strong performer and was well-liked by her co-workers. The director...Desde 8,20 €
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Steve Jones - Stonehill Capital
James A. Erskine; Dan NirCaso IVEY-9B07C009-ELiderazgo y Dirección de personasSteve Jones, senior investment analyst at Stonehill Capital, among other responsibilities, had to ensure that his team prepared a pitch book which presented all the numbers and graphs necessary to acquire a client's business. Jones was already overworked so he enlisted his intern, Joe Livingston, to help with the task. As the deadline approached, Jones and Livingston worked 18-hour days preparing the pitch book and were very tired and sleep depri...Desde 8,20 €
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IA Clarington: Target Click Funds
Chuck Grace; James A. Erskine; Michiel R. LeendersCaso IVEY-9B09N022-EFinanzasIn October 2008, the senior vice-president for product and business development at IA Clarington (IAC), a life and health insurance company, was preparing for a meeting with the president of IAC. The topic of discussion would be IAC's Target Click Fund, a mutual fund with an options-based guarantee structure targeted towards investors who were looking for growth along with capital preservation. The vice-president had been asked to render his opin...Desde 8,20 €