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Electronic Banking
Soley, JorgeNota técnica FN-456-EFinanzasThis note discusses the history of electronic banking, analyzes its functioning (looking at credit and debit cards, Internet, virtual cards, etc.) and examines the economic implications of this form of banking.Desde 8,20 €
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Competing through Operations: Implementing the New Operational Culture
Munoz-Seca, BeatrizNota técnica PN-456-EServicios y operacionesHow can we successfully implement a new operational culture? This is the great challenge facing executive management, and we must admit it isn't simple. A structured path for its application needs to be provided. We aren't offering a procedural manual. Sincerely, that would no doubt fall short. Our aim is to offer an implementation guide, so that each reader can adapt it to his or her particular needs and devise a specific implementation plan. It...Desde 8,20 €
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Alibaba's Taobao (A) & (B), Teaching Note
Oberholzer-Gee, Felix; Wulf, Julie M.Nota del Instructor HBS-712477-EDirección estratégicaTeaching Note for 709-456 and 709-457.Desde 0,00 €
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"Coaching" at Banco Ganadero-BBVA (A)
Pin Arboledas, José Ramón; Cardona Soriano, Pablo; Susaeta Erburu, Lourdes; Serrano, GermánCaso DPO-143-ELiderazgo y Dirección de personasMerged and revised version of cases DPO-34-E and DPO-35-E Coaching at Banco Azucarero de Cali (BAC) (A and B). DPO-34 This case presents two complementary themes: the management by competencies interview and management coaching. The case is set in a bank. In case (A) the area director undergoes his first 180º evaluation, and has to make a self-assessment. His results and the pasive role of his own coach are discussed. DPO-35 In Case (B), the ar...Desde 8,20 €
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Luis Arrese (C): Holidays
Gay, Francisco; Ribera, Alberto; Pin Arboledas, José RamónCaso DPO-803-ELiderazgo y Dirección de personasSome stories are recounted about the impact of Luis' professional career on his family. This case replaces the DPO-65-E Fernando Ruiz (C): Family Issues from the same authors.Desde 5,74 €
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Where Does the Balance Lie (D)
Ribera, AlbertoCaso DPO-285-ELiderazgo y Dirección de personasThis is the continuation of the story told in parts (A), (B) and (C) of the case (DPO-178-E, 179-E y 180-E). It presents a new dilemma in the professional life of the protagonist, tied in with the balance between work and family life, which forces him to reevaluate his priorities.Desde 5,74 €
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Luis Arrese (D): A Few Weeks Later
Gay, Francisco; Ribera, Alberto; Pin Arboledas, José RamónCaso DPO-804-ELiderazgo y Dirección de personasThe long-awaited promotion doesn?t arrive. Luis receives the request to perform a 360º evaluation to identify what precisely about his people-management skills is making his immediate boss reluctant to promote him to the top role. This case replaces the DPO-74-E Fernando Ruiz (D): A Few Weeks Later from the same authors.Desde 5,74 €
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The Purpose of Makon USA (B)
Cardona Soriano, Pablo; Chinchilla, Nuria; Rey, CarlosCaso DPO-747-ELiderazgo y Dirección de personasThis case focuses on implementing a purpose and missions-based management approach in order to change a company's culture and boost performance. A new general manager has taken charge of Makon USA, a company that produces and markets machinery for the construction industry. The Management Committee is tasked with overseeing the development of the purpose and missions of the company's three departments (sales, technical and production) and two sup...Desde 5,74 €
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Doubts of an Idealistic Young Manager (B)
Rodriguez, Javier; Ribera, AlbertoCaso DPO-97-EConocimiento y comunicación, Liderazgo y Dirección de personasContinuation of the case The hesitations of an Idealistic Young Manager (A): DPO-90-E. A trip to Lima awakens the "social conscience" of the central character. Questions like ¨how can he join his job with doing something good for the world occur to him". He, therefore, tries to find a point that can join the job he likes - finance - while doing something good for the world.Desde 5,74 €
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West Line (B): Looking ahead
Stein, Guido; Pin Arboledas, José RamónCaso DPO-459-ELiderazgo y Dirección de personasIn September 2014, Guillermo becomes part of a talent acceleration program. About to complete his third year as head of West Line Iberia, he asks himself what his next steps should be to continue growing professionally. His uncertainty about his next stop makes him reflect upon the characteristics that are needed to find a spot among high-level management at his company's headquarters. Case based on the homonymous DPO-317 case that was formerly p...Desde 5,74 €