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AVE: ¿sostenibilidad en el servicio o reinventarse
Munoz-Seca, BeatrizCaso P-1168Servicios y operacionesEl caso narra las actuaciones llevadas a cabo por la Unidad de Negocio (UN) de la Alta Velocidad de Renfe desde su creación hasta la consecución del Premio Europeo para la Calidad. La UN afronta ahora nuevos retos en un marco desregularizado y con la ampliación de sus servicios. Este caso está basado en el caso "AVE y la búsqueda de la excelencia en el servicio" de la misma autora (P-1017).Desde 8,20 €
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AVE: Sustainable Service or Self-reinvention
Munoz-Seca, BeatrizCaso P-1168-EServicios y operacionesThis case discusses the actions taken by the Renfe High-Speed Business Unit from when it was created until it won the European Quality Prize. The Business Unit is now facing new challenges in a deregulated environment and with expanded services. This publication is based on the case AVE and the Quest for Outstanding Service by the same authorDesde 8,20 €
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P-Will at DISCO
Bernstein, Ethan S.; Jinjo, Naoko; Sakuma, YunaCaso HBS-419035-ELiderazgo y Dirección de personasWhy don't other companies adopt the P-Will system? What were the conditions under which P-Will would work-and not work?Desde 8,20 €
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J. P. Morgan
Tedlow, Richard S.; Ruben, DavidCaso HBS-810052-EIniciativa emprendedoraAn account of J.P. Morgan's remarkable career in government, railroad, and industrial finance.Desde 8,20 €
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Tom Muccio: Negotiating the P&G Relationship with Wal-Mart (A)
Sebenius, James K.; Knebel, EllenCaso HBS-907013-EDirección estratégicaDescribes the retailer-supplier negotiations of Tom Muccio, one of the earlier Procter & Gamble (P&G) employees to be based in Bentonville, Arkansas, in negotiating the early operational components of the supplier-retailer partnership between P&G and Wal-Mart in the late 1980s. Provides background on the supplier-retailer relationship and negotiation barriers encountered when executing operational components of the partnership.Desde 8,20 €
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Applying Data Science and Analytics at P&G
Datar, Srikant M.; Mehta, Sarah; Hamilton, PaulCaso HBS-121006-ETecnologías de la informaciónSet in December 2019, this case explores how P&G has applied data science and analytics to cut costs and improve outcomes across its business units. The case provides an overview of P&G's approach to data management and governance, and reviews the challenDesde 8,20 €
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Jesús de Benito en S&P (A)
Stein, Guido; Vázquez- Dodero, Juan CarlosCaso ASN-53Ética empresarial y Responsabilidad Social Corporativa, Iniciativa emprendedoraEn noviembre de 1999, después de años de duro trabajo, Jesús de Benito, propietario y director general de S&P, empresa que implantaba SAP y otros servicios informáticos, vislumbraba la posibilidad de trasformar la empresa que había creado en una importante suma de dinero.Desde 8,20 €
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P&G Canada: Old Company, New Tricks
Hall, Brian J.; Chang, Tiffany Y.; Hall, Theresa MorinCaso HBS-916019-ELiderazgo y Dirección de personasP&G Canada faces ongoing global pressure to increase productivity and reduce spending. Thom Lachman, President of P&G Canada, is seemingly out of options that will make a large enough impact without harming the business, until the idea of a radical space reduction strikes him. The case follows Lachman, working closely with Country HR Manager Jane Lewis, from idea inception to the eve of the company-wide transition to a dramatically scaled-down an...Desde 8,20 €
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Jesús de Benito at S&P (A)
Stein, Guido; Vázquez- Dodero, Juan CarlosCaso ASN-53-EÉtica empresarial y Responsabilidad Social Corporativa, Iniciativa emprendedoraIn November 1999, after years of hard work, Jesús de Benito, owner and CEO of S&P, a company that implemented SAP and other IT services, saw an opportunity to turn the company he had created into a large sum of money.Desde 8,20 €
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P&G Canada: Old Company, New Tricks (B)
Hall, Brian J.; Chang, Tiffany Y.; Hall, Theresa MorinCaso HBS-916024-ELiderazgo y Dirección de personasThis is the (B) case to P&G Canada: Old Company, New Tricks. It details the outcome of the drastic reduction in office space from eight floors to three floors.Desde 5,74 €