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Michael Phelps: "It's Okay to Not Be Okay"
Groysberg, Boris; Knoop, Carin-Isabel; Norris, MichaelCase HBS-421044-ELeadership and People ManagementIn 2020, Michael Phelps, the most decorated Olympian of all time, with 28 medals in various swimming events, was now retired. As he looked back on his 20+ year athletic career, he considered what had gone into making him the greatest of all time-the highs and lows, successes and struggles. He had lived with mental health issues for much of his life, going public with his struggles in 2015, when he talked about his depression and suicidal thoughts...Starting at €8.20
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Ron Ventura at Mitchell Memorial Hospital, Teaching Note
Cespedes, Frank V.; Abelli, HeideTeaching Note HBS-913573-ELeadership and People ManagementTeaching Note for Product #913572.Starting at €0.00
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Anheuser-Busch and the Anti-Transgender Boycott of Bud Light (B)
David T.A. WesleyCase IVEY-W36313-ELeadership and People Management, MarketingIn response to the boycott of Bud Light, Anheuser-Busch InBev SA/NV leadership attempted to placate dissatisfied consumers by reaffirming their support for conservative values and distancing the company from both the executive in charge of the promotional campaign and the transgender influencer it had partnered with. This course of action, however, not only failed to repair the company’s relationship with conservative consumers but also drew furt...Starting at €5.74
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Building Inclusive Leadership at TBK Beverages: Developing a New Mentorship Program
Tracy Kizer, Paula HopkinsCase IVEY-W34876-ELeadership and People ManagementIn September 2022, the vice president of talent engagement at TBK Beverages met with the executive sponsor of a proposed mentoring program to discuss plans. A year earlier, employees had shared their dissatisfaction with the lack of access for under-recognized groups to executive-level mentorship and training, a dissatisfaction voiced in the context of rising awareness across the United States after the death of George Floyd. The vice president w...Starting at €8.20
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AT&T, Retraining, and the Workforce of Tomorrow
Kerr, William R.; Fuller, Joseph B.; Kreitzberg, CarlCase HBS-820017-ELeadership and People ManagementBy the late 2000s, rapid changes in the telecommunications industry forced AT&T's management team to take on a task that CEO Randall Stephenson called the "biggest logistical challenge" they had ever seen: retraining 100,000 workers by 2020. In 2012, inteStarting at €8.20
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United Parcel Service (B) (Spanish version)
Sonnenfeld, Jeffrey A.; Lazo, MeredithCase HBS-420S19Leadership and People ManagementWith expansion into other countries (Germany), new areas of service (air express), and new ventures (two small acquisitions), UPS had to decide how to adjust its human resource policies to businesses and people which were substantially different from its traditional ones. The objective is to examine the tradeoffs in changing strong cultures and well established hiring, promotion, and reward practices to meet business needs.Starting at €5.74
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A Cultural Transformation at Southeastern Grocers
Srinivasan, Suraj; Goldberg, Jonah S.; Paul, Joseph A.Case HBS-121049-ELeadership and People ManagementWhen Anthony Hucker, the CEO of Southeastern Grocers (SEG), took over in that role in July 2017, the company was in dire financial and operational condition and was headed towards bankruptcy. SEG, the fifth largest grocery chain in the U.S. in early 2021,Starting at €8.20
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Scaling Well by Doing Good: Motivating Talent at b.good, Teaching Note
Gino, Francesca; Pisano, Gary P.; Rohe, AlexanderTeaching Note HBS-921030-ELeadership and People ManagementTeaching note for case 916031.Starting at €0.00
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Fresh to Table
Mukunda, Gautam; Holtom, Brooks C.Case HBS-917541-ELeadership and People ManagementAfter the contentious firing of an office manager, the leadership at Fresh to Table, a software-as-a-service provider for luxury hotels and restaurants, make an unpleasant discovery. While reviewing the office manager's internal electronic communications, company leaders discover that several key employees, including two that were recently promoted, had been spending substantial time on internal social media channels disparaging other employees, ...Starting at €8.20
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We Googled You (HBR Case Study and Commentary)
Coutu, DianeArticle HBS-R0706A-ELeadership and People ManagementAs the CEO of Hathaway Jones, an American luxury apparel retailer, Fred Westen has spent the past four years struggling to revamp his company's stodgy image and boost flagging sales. He's just announced an ambitious plan to elbow in on China's fast-growing luxury goods market when he gets a call from an old prep school friend. Fred agrees to meet his friend's daughter, Mimi Brewster, to see whether she might be able to head up the company's flags...Starting at €8.20