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Ebola: Managing to Save Lives
IESE InsightArticle ART-2676-EService and Operations ManagementA year after the outbreak of Ebola in West Africa in March 2014, health-care experts are cautiously optimistic that the epidemic appears to be slowing. Although the outlook is brighter than a year ago when the first case was detected in Guinea, there is still a long way to go and many lessons to be learned in managing a crisis of this scale, related to institutional shortfalls, international coordination, engagement with local stakeholders and, m...Starting at €8.20
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IESE Insight. Issue 15. Fourth Quarter 2012
IESE InsightMagazine REV-36-EAccounting and Control, Business Ethics and Corporate Social Responsibility, Economics, Entrepreneurship, Finance, Innovation and Change, Knowledge and Communication, Leadership and People Management, Marketing, StrategyClaus Rerup (Richard Ivey School of Business) presents a framework for companies to improve their capability to pick up on signals that impending crises give off before they happen. The corporate communications consultant Alfonso González-Herrero looks at the key issues that companies must address, with forecasting and planning, in order to safeguard their reputations. IESE's José R. Pin provides a guide to help managers lead and communicate, so ...Starting at €22.00
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Nova Pioneer in 2019: Becoming a Pan-African School System
Ciesinski, Stephen; Rosen, Howard; Kavanaugh, BlakeCase SGSB-E706-EEntrepreneurshipNova Pioneer was a private school system in South Africa and Kenya that offered preschool through secondary education for students ranging in age from 3 to 19. The earliest of Nova Pioneer’s precursors was Pioneer Academies, founded in South Africa by Chinezi Chijioke in 2013. Pioneer was started to offer the affordable, quality education needed to develop Africa’s next generation of leaders and innovators. In 2015, Pioneer Academies merged with ...Starting at €8.20
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Cabalonga S. A.: Seeking Sustainability and Self-Sufficiency
Nathaniel LuptonCase IVEY-9B19M005-EEntrepreneurship, StrategyCabalonga S. A. (Cabalonga) was a unique, low-cost hostel located in the small seaside town of Puerto Cayo, Ecuador. The beachfront land on which Cabalonga was established had been inherited by one of the two proprietors. In 2017, the company did little better than break even, but the hostel did provide the occasional weekend getaway for its owners. However, the weekend getaways had actually become hectic cross-country commutes for the owners, an...Starting at €8.20
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Inverroche Gin: Taking African Sophistication Global
Albert Wöcke; Danie PetzerCase IVEY-9B19M009-EEntrepreneurship, StrategyThe owner of Inverroche Distillery established a viable business incorporating fynbos, the unique flora growing around the remote community of Still Bay, South Africa, into her premium gins. She grew Inverroche Distillery into the dominant brand in the artisanal gin segment of the South African gin market and beyond. In 2018, she was facing key decisions about taking her business forward. Should she grow Inverroche Distillery by actively focusing...Starting at €8.20
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Fancam: A New Channel Management Strategy
Michael Goldman; Maximillian DuranCase IVEY-9B19A037-EEntrepreneurship, Marketing, StrategyIn its first four years, Fancam Pty Ltd. (Fancam), a high-definition, 360-degree crowd-imaging business based in Cape Town, South Africa, had enjoyed considerable growth that was driven in part by its network of resellers around the world. However, the stStarting at €8.20
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Carmién Tea South Africa: International Entrepreneurship in a Born-Global Firm
Caren Scheepers; Marianne Matthee; Lize Du PreezCase IVEY-9B20M103-EEntrepreneurship, StrategyIn September 2019, the founder of Carmién Tea, based in South Africa’s Western Cape province, faced a dilemma. Her company, founded in 1998, was a producer and supplier rooibos tea, which was unique to the mountainous area north of Cape Town. After a newStarting at €8.20
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La flor y el volcán: cómo el Eyjafjallajökull alteró la industria keniata de las flores
Chaturvedi, Aadhaar; Martínez de Albéniz, VictorCase P-1106Service and Operations ManagementEn la mañana del 19 de abril de 2010, el señor Eduard Ngugi, gerente de la finca de rosas Uraidi, se planteaba qué hacer con las rosas que, durante dos días ya, colmaban la cámara frigorífica. Para entonces, las flores, sedentes en aquel cuarto frío situado a orillas del keniata lago Naivasha, debían estar en camino hacia los hogares de los clientes de Europa occidental. Sin embargo, la erupción explosiva del volcán islandés Eyjafjallajökull, ac...Starting at €8.20
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Flotel Orellana
Riverola, JosepCase P-928Service and Operations ManagementEl caso muestra las operaciones que tienen lugar durante la explotación del Flotel Orellana, un barco-hotel que opera en la selva amazónica. Permite analizar la relación entre la estructura de las operaciones y el entorno en el que se producen.Starting at €8.20
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El Seguro Social Campesino en Ecuador
Cárdenas M.; Sánchez, Loppacher J.Case P-1030Service and Operations ManagementEl Seguro Campesino en Ecuador presenta un interesante ejemplo de enfoque de subsidio de demanda para mejorar la cobertura médica para los pobres y las poblaciones rurales. El caso describe el desarrollo de este esquema en Ecuador y presenta el principal problema que queda aún por resolver una vez el sistema se desarrolle: la falta de oferta. El Ministerio debe afrontarlo, y en este caso se presentan varias alternativas. Uno de los principales ro...Starting at €8.20