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Ebola: Managing to Save Lives
IESE InsightArticle ART-2676-EService and Operations ManagementA year after the outbreak of Ebola in West Africa in March 2014, health-care experts are cautiously optimistic that the epidemic appears to be slowing. Although the outlook is brighter than a year ago when the first case was detected in Guinea, there is still a long way to go and many lessons to be learned in managing a crisis of this scale, related to institutional shortfalls, international coordination, engagement with local stakeholders and, m...Starting at €8.20
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AGROESSA: An LP Optimization Model for Coffee Sales in La Esperanza AgroIndustrial
de Waal P. N.; Baucells Alibés, ManelCase AD-299-EService and Operations ManagementRufino Herrera, the president of AGROESSA, was pondering the implications of the recommendations which came out of the work of Nico de Waal, an MBA student who worked for AGROESSA as a summer intern in 2004. The recommendations focussed on AGROESSA's cash flow management during the coffee harversting season. It was argued that AGROESSA could improve its profits by carefully considering when and to which market it should sell its coffee production...Starting at €8.20
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Hayco: Moving Manufacturing to the Caribbean, Mexico, or Central America (Spanish version)
Paul W. Beamish; Colette Southam; Alex BeamishCase IVEY-W34565StrategyIn 2018, Christopher Hay, president and chief executive officer of Hayco, the top contract manufacturer to the brush industry globally, had been looking for a new location for some of its operations due to over a decade of rising labour costs in Hong Kong, China, where the company was based. The company accelerated its search in response to the US government’s announcement of tariffs against Chinese products in April 2018. Hayco was seeking a loc...Starting at €8.20
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Hayco: Moving Manufacturing to the Caribbean, Mexico, or Central America
Paul W. Beamish; Colette Southam; Alex BeamishCase IVEY-W33563-EStrategyIn 2018, Christopher Hay, president and chief executive officer of Hayco, the top contract manufacturer to the brush industry globally, had been looking for a new location for some of its operations due to over a decade of rising labour costs in Hong Kong, China, where the company was based. The company accelerated its search in response to the US government’s announcement of tariffs against Chinese products in April 2018. Hayco was seeking a loc...Starting at €8.20
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Tiburon
John S. Haywood-Farmer; Sean CautermanCase IVEY-9B09D003-EEntrepreneurship, Service and Operations Management, StrategyIn April, 2008, the president of Tiburon, a manufacturer of camouflage components based in the Dominican Republic, met with Tiburon's parent company and sole customer, GMA. GMA, based in Guelph, Ontario, was an equipment supplier to the United States Army. Tiburon had only been in business one month, and the president was analyzing the current production process in each of the Dominican and Guelph plants. There were noted differences between the ...Starting at €8.20
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Ébola: cuando una buena gestión salva vidas
IESE InsightArticle ART-2676Service and Operations ManagementEl ébola se ha cobrado más de diez mil víctimas en apenas un año y durante varios meses la epidemia amenazó con extenderse sin control por todo el mundo. ¿Cuáles han sido los principales errores y escollos en la gestión de la crisis?Starting at €8.20
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Industrias San Miguel del Caribe: unas alianzas relevantes
Fontana, AlejandroCase PAD-DG-C-685StrategyIndustrias San Miguel del Caribe fue la internacionalización de Industrias San Miguel, una empresa peruana, que había tenido éxito con una estrategia de atención a la base de la pirámide en Perú. El caso permite descubrir los elementos que han permitido que una empresa extranjera que empezó su operación el 2005 se convierta, a pesar de las consecuencias de la inestabilidad política que caracteriza a los países emergentes, en el líder del sector...Starting at €8.20
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The Focused Leader (Spanish version)
Goleman, DanielArticle HBS-R1312BStrategyThey are in touch with their inner feelings, they can control their impulses, they are aware of how others see them, they can weed out distractions and also allow their minds to roam widely, free of preconceptions.Starting at €8.20