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Forecasting and revenue management at Balearic Airlines
Markakis, Mihalis G.Case OIT-34-EService and Operations ManagementBalearic Airlines operates an afternoon flight from Barcelona to Mallorca on a daily basis. The company issues two types of tickets for this flight, Priority and standard Economy ones. There is typically high demand for Economy tickets from price-sensitive segments of the market, which creates the need to protect a certain number of seats in each flight for the more profitable Priority passengers that seek to purchase tickets closer to the date o...Starting at €8.20
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Mercadona Tech: Separating the shower from the bathtub - Teaching note
Villanueva, Julian; Ferrándiz, LuisTeaching Note MT-61-EInformation Technologies, Marketing, Service and Operations ManagementIn May 2022, Mercadona, along with its e-commerce division, was looking for ways to continue growing. They had developed what was probably the only profitable online supermarket in Spain up to the moment. The hive logistics model was operating in just three cities: Valencia, Madrid, and Barcelona. After six years, the time had come to expand domestically. Mercadona invoiced 510 million euros in e-commerce, but half of those sales (263 million eur...Starting at €0.00
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Distribution Strategy at Mango
Martínez de Albéniz, VictorCase OIT-33-EService and Operations ManagementAntonio Pascual, director of Supply Chain at Mango, was reviewing the initial supply chain indicators for 2021 and reflecting over the struggles of recent months. In March 2020, the COVID-19 pandemic had triggered a global health crisis and caused a severe downturn that had been particularly difficult for fashion retailers, due to the forced closure of stores for many months. Fortunately, Mango had stood strong, with online sales growing signific...Starting at €8.20
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Glovo - Teaching Note: From Startup to Unicorn
Ricart, Joan Enric; Carenzo, Mathieu; Tapia, AlbertTeaching Note SMT-138-EInnovation and Change, StrategyIn the context of the digital revolution and the mass use of smart devices connected to the Internet, consumer habits have changed radically. Now a large proportion of the population shops from home, and consumers can compare and choose products from a wider variety of options and sellers. So competition is fierce. Local businesses, such as restaurants, no longer compete with only the business next door but also with other businesses located else...Starting at €0.00
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Gas Natural: Improving the Profitability of Servigas (Portuguese Version, Portugal)
Guitart, Iván; Rocha e Oliveira, PauloCase M-1234-PPMarketing, Service and Operations ManagementMarta Muriel has recently been promoted to director of residential natural gas service with the mandate of boosting profits for the company's home maintenance services, Servigen. She and her team have designed four measures, among others, that involve a trade-off between cost reduction and improvements in service quality. Now she has to decide which ones to actually implement based on their impact on the company's bottom line.Starting at €8.20
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Growth and Diversification on Martifer
Caldart, Adrián A.Case AESE-DG-A-886(I)-EStrategyThe case describes the fast process of international growth and diversification of the Portuguese firm Martifer. Originally an Iberian leader in the metallic structures business, Martifer became a relevant actor in renewable energies-related businesses in only four years. In doing so, the firm invested heavily in businesses related to wind energy, solar energy and bio fuels throughout 15 countries across the 5 continents. The case describes the p...Starting at €8.20
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Integration Project. GALP in Spain
Caldart, Adrián A.; Leão, PedroCase AESE-DG-A-958(I)-EStrategyThe case refers to Galp´s decision to strengthen significantly its competitive position in the Iberian Peninsula through the acquisition of the operations of Agip and Exxon in 2008. The singularity of the case results from the fact that, as both acquisitions were done almost simultaneously, the process of integration involved three firms with rather different organizational cultures at the same time. The case documents how the integration process...Starting at €8.20
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Nelson Pereira (Portuguese)
Fonseca Pires, JoséCase AESE-FH-A-1004-PPStrategyNelson Pereira é Director Comercial da Green Trip, Agência de Viagens portuguesa, líder de mercado no sub-sector "empresas", e que está a sofrer as consequências da crise financeira de 2008. O Presidente da Green Trip, sogro de Nelson, homem metódico e organizado, contratou o há cerca de 1 ano ciente da sua capacidade de trabalho, da sua dedicação e empenho. Para Nelson, as 24 horas do dia não são suficientes para comportar todas as actividades a...Starting at €8.20
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Nelson Pereira (Spanish)
Fonseca Pires, JoséCase AESE-FH-A-1004-ESStrategyNelson Pereira es Director Comercial de Green Trip, Agencia de Viajes portuguesa, líder de mercado en el sub-sector "empresas", y que está sufriendo las consecuencias de la crisis financiera de 2008. El Presidente de Green Trip, suegro de Nelson, hombre metódico y organizado, lo contrató hace un año consciente de su capacidad de trabajo, su dedicación y compromiso. Para Nelson, las 24 h del día no son suficientes para todo lo que tiene que hacer,...Starting at €8.20
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Fluidra: creando la empresa del futuro
Canals, Jordi; Tàpies, Josep; Masclans, R.Case SM-1697Corporate Governance, StrategyEste caso permite discutir las opciones estratégicas que Fluidra tenía en 2017, incluyendo crecimiento orgánico y posibles adquisiciones o fusiones en EE.UU. Permite estudiar las opciones desde la perpectiva del Consejo de Administración, del CEO y de los accionistas.Starting at €8.20