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Xanadu Farms: Weathering the Uncertainty
Tiffany BayleyExercise IVEY-W33716-EDecision Analysis, Service and Operations ManagementIn March 2023, two strawberry producers in Ontario, Canada had to decide how many acres to plant with each of four strawberry varieties at Xanadu Farms. They had committed to providing 275,000 pounds of berries to a local independent grocery chain and also required some of their berry crop to make strawberry preserves. Complicating this decision was the impact that weather had on the yield of each type of berry. If the weather reduced the yield, ...Starting at €8.20
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AutoNation: The Changing Auto Dealership Landscape
Daniel DoironCase IVEY-W33379-EStrategyAutoNation Inc. (AutoNation), the largest auto dealership group in the United States, found itself in an envious position at the end of 2022. Sales and profits were at an all-time high, and AutoNation had a strong cash position and growth aspirations. However, the auto industry was undergoing changes, driven primarily by the electric vehicle (EV) revolution that was in full swing in early 2023. Committed to an EV future, original equipment manufa...Starting at €8.20
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Lutheran Services - The Aged Care Food and Dining Experience
Colette Southam, Sharon Mickan, Kate Odgers-Jewell, Paul W. Beamish, Cheri Hugo, Rosie BurrowsCase IVEY-W34855-EStrategyInnovation in aged care offers opportunities to create positive and inclusive change. Globally, healthcare systems are realizing the importance of customer-focused care, especially, when funding is limited. Residential aged care providers have traditionally focused on ensuring the health and safety of their residents. However, there are opportunities to address residents’ needs and enhance their well-being without compromising their health and sa...Starting at €8.20
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ToyBox Education Project: A Case in Social Enterprise Planning
Lam An, Sylvie Albert, Sheri-Lynn Skwarchuk, Kenneth ReimerCase IVEY-W34570-EEntrepreneurship, StrategyIn 2022, ToyBox Education Project sought to empower families to grow literacy, numeracy, and wellness starting at home. Based in Winnipeg, Canada, ToyBox Education Project provided an opportunity for students at the undergraduate and graduate level to complete several strategic assessments of a social enterprise within a post-secondary institution. The Faculty of Education at the University of Winnipeg had developed a number of tools to assist ca...Starting at €8.20
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Options Pregnancy Centre: Too Many Options?
Laurie George Busuttil, Susan Van Weelden, Meghan Heron, Elisabeth Krstevski, Jordan PaulsCase IVEY-W34507-EDecision Analysis, StrategyIn December 2021, the director of Options Pregnancy Centre (Options) was challenged with determining how to expand the services offered by the organization in its Montreal, Quebec, community, as the need to support women who planned to carry their pregnancies and pursue parenting was becoming more acute. Options already offered counselling, grief and loss support, and a variety of parenting programs; it also facilitated required medical services ...Starting at €8.20
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SWISSBO: Strategic Risk or Opportunity?
Mary M. Crossan; R. ChandrasekharCase IVEY-W34743-EEntrepreneurship, StrategyIn March 2021, the wholesale distributor of home décor products SBO Distributors Ltd. (or SWISSBO), based in Vancouver, Canada, was considering an opportunity for strategic analysis. The firm was at a crossroads in light of the COVID-19 pandemic. The pandemic had led to a setback in the company’s revenues and margins—seemingly, a temporary setback. The wholesaler was now facing a make-or-break dilemma that involved a new growth opportunity to mov...Starting at €8.20
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PBG BioPharma: Cannabis Consumer Health Market Entry Preparation
Claire Deng; Xiaojia Wang; William WeiCase IVEY-W33767-EMarketing, Service and Operations ManagementThe cannabis industry in Canada has experienced unprecedented growth since the Cannabis Act came into effect in 2018. It is widely expected that cannabidiol (CBD) will be classified as a food and natural health ingredient in Canada, the European Union, and other jurisdictions in the near future, which will open up a significant market. In 2023, Dr. Jacqueline Shan, the CEO of PBG BioPharma, made a long-term strategic decision to enter the cannabi...Starting at €8.20
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Munroe Homes Incorporated: The Creekside Estates Opportunity
David WoodCase IVEY-W34586-EService and Operations Management, StrategyIn December 2022, Jack Munroe, president of Munroe Homes Ltd. (Munroe), is trying to determine if his firm should take on a new development called Creekside Estates near Caledon Village, Ontario. Munroe began as a builder of modest homes on a large scale; the Creekside Estates opportunity involved developing high-end custom homes. Jack’s decision will have a significant effect on Munroe’s future strategy. Munroe can stay within its comfort zone a...Starting at €8.20
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Buy Online, Pickup in Store: Vice President of Store Operations Supplement
Moreno, Antonio; Gallino, Santiago; Klopfenstein, AmyCase HBS-621105-EService and Operations ManagementIn April 2019, Sylvia VP of Store Operations Axley Vega must review an analysis of her department's sales data to determine the impact of the company's Buy Online, Pickup in Store (BOPS) program. BOPS implementation created significant problems for the stStarting at €8.20
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BikeCo and EngInc: Endless Possibilities (Handout A)
Vanessa C. Hasse; Maclaren ForrestExercise IVEY-W36163-EStrategyThis experiential exercise is designed to teach students how joint ventures can entail inherent tensions that resemble a real-world prisoner’s dilemma. In the context of a (hypothetical) international collaboration in the global bicycle industry, students are put in the position of the parent firms’ decision-makers and must decide between accessing the other’s knowledge versus wanting to acquire (i.e., own) it. Students are thereby incentivized t...Starting at €8.20