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Ebola: Managing to Save Lives
IESE InsightArticle ART-2676-EService and Operations ManagementA year after the outbreak of Ebola in West Africa in March 2014, health-care experts are cautiously optimistic that the epidemic appears to be slowing. Although the outlook is brighter than a year ago when the first case was detected in Guinea, there is still a long way to go and many lessons to be learned in managing a crisis of this scale, related to institutional shortfalls, international coordination, engagement with local stakeholders and, m...Starting at €6.75
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Ébola: cuando una buena gestión salva vidas
IESE InsightArticle ART-2676Service and Operations ManagementEl ébola se ha cobrado más de diez mil víctimas en apenas un año y durante varios meses la epidemia amenazó con extenderse sin control por todo el mundo. ¿Cuáles han sido los principales errores y escollos en la gestión de la crisis?Starting at €6.75
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Read a Plant--Fast
Goodson, R. EugeneArticle HBS-R0205H-EService and Operations ManagementIn the early 1980s, visitors on an hour-long tour of a factory headed by Eugene Goodson reported surprisingly accurate details about the plant, its technology, and even its cost of sales. Meanwhile, the author's managers took part in short tours of a competitor's plants and learned next to nothing. With that, Goodson resolved to do better and, over time, developed a tool to assess a plant's strengths and weaknesses. The tool, the Rapid Plant Asse...Starting at €6.75
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The Accidental Statesman: General Petraeus and the City of Mosul, Iraq, Abridged
Lundberg, Kirsten; Bowles, Hannah Riley; Zimmerman, PeterCase HBS-HKS098-EService and Operations ManagementThis case (1834.0 and related epilogue 1834.1 and abridged case 1834.3) tells the story of Major General David Petraeus and the US Army's 101st Airborne Division in the months following the March 2003 invasion of Iraq, the fall of Baghdad, and collapse of Saddam Hussein's government. Having completed their combat mission, and with just a few days notice, the 101st is ordered to Mosul, Iraq's third largest city and the capital of Nineveh provinc...Starting at €6.75
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Hewlett-Packard: Singapore (B)
Leonard-Barton, Dorothy; Thill, GeorgeCase HBS-694036-EService and Operations ManagementDiscusses the printer Hewlett-Packard has developed.Starting at €6.75
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Singapore Airlines (B)
Hart, Christopher W.L.; Lytle, Lucy N.Case HBS-687023-EService and Operations ManagementSupplement the (A) case. This is a rewritten version of an earlier supplement by D.D. Wyckoff.Starting at €6.75
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Pfizer's Centers for Therapeutic Innovation (CTI)
Pisano, Gary P.; Weber, James; Szydlowski, KaitlynCase HBS-615024-EService and Operations ManagementIn 2010, Pfizer established four small research units in New York, Boston, San Francisco, and San Diego located close to several premier Academic Medical Centers (AMCs), or hospitals with adjoining medical schools. The goal of these units was to redesign collaboration with Pfizer and academic medical researchers with the purpose of developing new, innovative drugs candidates for testing in patients. Project teams consisted of Pfizer scientists an...Starting at €6.75
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Semiconductor Industry, 2002
Iansiti, Marco; Strojwas, MarcinCase HBS-604045-EService and Operations ManagementThe semiconductor industry has exhibited an unparalleled rate of innovation since its birth over 50 years ago. Describes how technological innovation has shaped industry structure.Starting at €6.75
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Hewlett-Packard: Singapore (D)
Leonard-Barton, Dorothy; Kiron, DavidCase HBS-603053-EService and Operations ManagementSupplements the (A) case.Starting at €6.75
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Swire Beverages: Implementing CSR in China
Marquis, Christopher; Donovan, G.A.; Chu, Yi KwanCase HBS-410021-EService and Operations ManagementSwire Beverage, the largest Coca-Cola bottler in China, recently created a corporate social responsibility (CSR) organization to oversee environmental, community, health and safety initiatives at the companies' nine bottling plants in China. The case considers organizational design decisions in setting up the committee to oversee the diverse CSR initiatives that occurred in the dispersed plant locations, and the ongoing work to better connect CSR...Starting at €6.75