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Ebola: Managing to Save Lives
IESE InsightArticle ART-2676-EService and Operations ManagementA year after the outbreak of Ebola in West Africa in March 2014, health-care experts are cautiously optimistic that the epidemic appears to be slowing. Although the outlook is brighter than a year ago when the first case was detected in Guinea, there is still a long way to go and many lessons to be learned in managing a crisis of this scale, related to institutional shortfalls, international coordination, engagement with local stakeholders and, m...Starting at €8.20
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Prosalud y el Seguro Nacional de Maternidad y Niñez (SNMN) (A)
Mintz P.; Savedoff W.; Pancorvo J.; Magdalene M.Case P-998Service and Operations ManagementBolivia y su realidad exige retos que en salud son múltiples. Dentro del contexto de reformas se encuentran necesidades de la población, políticas y lineamientos gubernamentales, la acción de los municipios y los esfuerzos privados. Particularmente, se presenta el aporte de una ONG: Prosalud y su desarrollo dentro del ámbito de salud boliviano. Circunstancialmente, el Secretario de Salud viene diseñando y sopesando un Programa para reducir las al...Starting at €8.20
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Rural Electrification in Nicaragua (Abridged)
Shiekh, Tahir; Gomez-Ibanez, JoseCase HBS-HKS483-EService and Operations ManagementIn the fall of 2001, officials of the National Energy Commission of Nicaragua were reviewing a pilot study of the options for electrification in three rural communities. Rural electrification was an important issue in Nicaragua since 40 percent of the population, mostly in rural areas, was without power. Many of those lived too far from the main high-voltage grid to be served easily with grid extensions. The consultants were recommending subsidiz...Starting at €8.20
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Prosalud and the Insurance Program for Mothers and Children (SNMN) (A)
Mintz P.; Savedoff W.; Pancorvo J.; Magdalene M.Case P-998-EService and Operations ManagementThe health situation in Bolivia faces numerous challenges, and reforms must take into account the requirements of different population groups, political, municipal and private sectors. Particular attention is paid to the contributions of an NGO called Prosalud. The Health Secretary is designing a program to reduce the high levels of mortality among pregnant women and children under five. The program leads to uncertainties both for the Health Secr...Starting at €8.20
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La reforma de salud en Bolivia: generando evidencia y sostenibilidad con gestión por resultados
Schwab N.; Pancorvo J.Case P-1026Service and Operations ManagementEn 1999, Bolivia dio comienzo a una reforma del sector salud basada en la evidencia. El caso describe los esfuerzos que hizo el Ministerio de Salud y Previsión Social para generar e institucionalizar una cultura gerencial basada en los resultados de establecer compromisos de gestión con las autoridades departamentales, con los objetivos e indicadores pertinentes. Los objetivos conciernen el plan de Seguro Básico de Salud (SBS) y el Programa Ampli...Starting at €8.20
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Growing pains: the Nicaraguan social insurance health model in transition
La Forgia G. M.; Ribera, Jaume; Rosenmöller, MagdaCase P-1009-EService and Operations ManagementA consultant who has been contracted to draw up a report examining the feasibility of applying a model similar to that of the MSP (provisional health model, already operating within the INSS - Nicaraguan Institute of Social Security) to poor populations not covered by the INSS, reaches the conclusion that the model is not yet transferable as it may require urgent large-scale improvements. The case describes the MSP's progress: a 160% growth in th...Starting at €8.20
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Health Reform in Bolivia: Generating evidence and sustainability with performance-based management
Schwab N.; Pancorvo J.Case P-1026-EService and Operations ManagementIn 1999, Bolivia started an evidence based health reform. The case describes the efforts, the Ministry of Health and Social Provision undertook to generate and institutionalize a management culture based in results by establishing management contracts with the departmental authorities, with objectives and related indicators. The objectives concern the Basic Health insurance (SBS), the extended immunization program (PAI). The case describes the re...Starting at €8.20
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Ébola: cuando una buena gestión salva vidas
IESE InsightArticle ART-2676Service and Operations ManagementEl ébola se ha cobrado más de diez mil víctimas en apenas un año y durante varios meses la epidemia amenazó con extenderse sin control por todo el mundo. ¿Cuáles han sido los principales errores y escollos en la gestión de la crisis?Starting at €8.20
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Las dificultades del cambio: el modelo de Seguridad Social nicaragüense en transición
La Forgia G. M.; Ribera, Jaume; Rosenmöller, MagdaCase P-1009Service and Operations ManagementUn consultor contratado para preparar un informe examinando la viabilidad de la aplicación de un esquema similar al del MSP (Modelo de Salud Provisional, ya funcionando dentro del INSS - Instituto Nicaragüense de Seguridad Social) a poblaciones pobres no cubiertas por el INSS, llega a la conclusión que el esquema aún no puede ser transferido ya que puede requerir mejoras urgentes e importantes. El caso describe el progreso del MSP: crecimiento de...Starting at €8.20