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Ebola: Managing to Save Lives
IESE InsightArticle ART-2676-EService and Operations ManagementA year after the outbreak of Ebola in West Africa in March 2014, health-care experts are cautiously optimistic that the epidemic appears to be slowing. Although the outlook is brighter than a year ago when the first case was detected in Guinea, there is still a long way to go and many lessons to be learned in managing a crisis of this scale, related to institutional shortfalls, international coordination, engagement with local stakeholders and, m...Starting at €8.20
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Eandis: Financing the Roll Out of Smart Meters in a Regulated Environment
Filip Roodhooft; Ilan Momber; Leonardo Meeus; Samson Yemane HadushCase IVEY-9B19N003-EFinance, StrategyIn 2014, Eandis System Operator CVBA (Eandis), a low- and medium-voltage power distribution system operator (DSO) in Belgium, had an ambitious plan for investing in a smart metering infrastructure, but the regulatory context was uncertain. The company had been operating in a regulated monopoly characterized by a cost-plus pricing regime. The regime allowed the company to recover its costs through the tariffs it charged grid users for access to th...Starting at €8.20
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The Royal Belgian Football Association: A World-Class Digital Strategy
Willem Standaert, Xiao Xiao, Ning SuCase IVEY-W25611-EInformation Technologies, StrategyThe Royal Belgian Football Association (RBFA), the governing body of Belgian football, had experienced tremendous success on the pitch and wanted to capitalize on its success with business growth. However, the football industry was challenged by increasing internationalization, commercialization, and digitalization. Engaging diverse stakeholders, including a changing demographic of fans, through digital channels became pivotal.
Against thi...Starting at €8.20
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Monnikenheide
Mei Qi; Lieven DemeesterCase IVEY-9B13D020-EEntrepreneurship, Leadership and People Management, Service and Operations Management, StrategyFounded in 1973 with a vision of inclusion, integration and normalization, Monnikenheide had pioneered a series of innovative approaches to improve the quality of life of people with mental disabilities. It had introduced some of its practices to local partners in China, India and Indonesia and now had the most sought-after facilities in Belgium for families with special-needs children and other family members. At the age of 69, the co-founder of...Starting at €8.20
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Curana: Managing Open Innovation for Growth in SMEs (B)
Wim VanhaverbekeCase IVEY-9B17M140-EStrategySupplement for product 9B17M139.Starting at €5.74
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Bananas (A)
Van Den Steen, EricCase HBS-712451-EStrategyTo maximize their effectiveness, color cases should be printed in color. As owner and CEO, Wim Van der Borght had grown Bananas in 8 years from a 4.5 million euro company into a 40 million euro group of companies with a range of field marketing activities in Belgium and the Netherlands. The core of the group consisted of two companies - Bananas and Demonstrate - which were operationally completely independent and acted as competitors in the marke...Starting at €8.20
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Amy's Buyout: Entrepreneurship Through Acquisition (A)
Neckebrouck, Jeroen; Meuleman, MiguelCase E-228-ECorporate Governance, Entrepreneurship, StrategyThe case describes a truth-based story about a successful corporate manager who is mulling over the idea of buying her own small business in order to fulfill her sleeping entrepreneurial ambitions. The case consists of three parts that present different phases and dilemmas in the entrepreneurial buyout process: - In Part A, Amy has identified two interesting target companies, WillTools and SW Bedding. She must decide whether to invest more time a...Starting at €8.20
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Amy's Buyout: Entrepreneurship Through Acquisition (C)
Neckebrouck, Jeroen; Meuleman, MiguelCase E-233-ECorporate Governance, Entrepreneurship, StrategyAmy Verschuere begins the price negotiation process with the vendor. However, she soon reaches a dead end. In an attempt to open up the dialogue she suggests that she takes on a management role in the company. A gradual transition plan is agreed between Amy and the vendor. Results for 2019, however, indicate a large loss. The case C raises questions about how Amy and Peter should proceed.Starting at €5.74
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Greenyard Frozen: Developing Cauliflower Rice as an Open Innovation Project for Sustainability
Wim VanhaverbekeCase IVEY-9B20M061-EEntrepreneurship, StrategyOn March 14, 2019, the convenience business unit manager of Greenyard Frozen was in his Roeselare, Belgium office preparing for a management meeting that would discuss current challenges facing the company. Greenyard Frozen had to decide on the market positioning of its cauliflower rice and how to promote the new product. The project, which was a great example of co-operation in the value chain and of open innovation for sustainability, had resul...Starting at €8.20
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Jaga: Managing Creativity and Open Innovation (A)
Wim VanhaverbekeCase IVEY-9B18M119-EEntrepreneurship, StrategyIn 2007, the owner and director of marketing and research and development at Jaga was preparing for a meeting. The purpose of the meeting was to discuss the future of the Belgian company’s Uchronia project (an online community and playground for creativity and product development). Over the previous 15 years, Jaga had transformed from a production-based radiator company to a highly innovative organization with a focus on the premium market. The o...Starting at €8.20