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Metro Bank: The British Banking Revolution Begins
Lago, Alejandro; Moscoso, PhilipCase P-1112-EFinance, Service and Operations Management, StrategyVernon W. Hill has created quite a unique bank fully focused on delivering great customer service. Previously, in the United States, his approach has been highly successful. The question is: will he be able to replicate the success in the U.K. and lead to a banking revolution? But to answer this question, one first has to fully understand what the business model is all about.Starting at €8.20
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Norsafe AS
Henriksen T.; Munoz-Seca, BeatrizCase P-839-EService and Operations ManagementStarting at €8.20
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Project Management Basics, Faculty Debrief Slides
Austin, Robert D.Case HBS-PPT004-EService and Operations ManagementTo view the presentation, add it to My Library. Next, go to My Library and click View PPT. Supplemental Powerpoint debrief slides to 3356. Download only. See main product for abstract.Starting at €8.20
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Lexoo: Building a Long-Lasting Platform
Farronato, Chiara; Corsi, ElenaCase HBS-619019-EService and Operations ManagementLexoo, a UK-based online marketplace for legal services, was facing the strategic choice of how to grow from early start-up to mature platform. Daniel van Binsbergen, Lexoo's CEO, and web developer Chris O'Sullivan, CTO, had set up Lexoo to help Small and Medium-Sized Enterprises (SMEs) to find legal advice at low prices. At the time of the case in 2018, Lexoo had just started attracting larger companies in need of specialized legal advice as new...Starting at €8.20
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McDonald's Corporation: Managing a Sustainable Supply Chain-From Amazon Soya to Cage Free Eggs, Teaching Note
Toffel, Michael W.Teaching Note HBS-616021-EService and Operations ManagementThis case provides an opportunity for students to consider how large, multinational corporations should respond when targeted by activists regarding environmental and social concerns in their supply chains. Greenpeace targeted McDonald's because its chicken supplier was purchasing soya (soybeans for chicken feed) that were grown on recently deforested land in the Amazon rainforest. Although its supply chain purchased a very small amount of this c...Starting at €0.00
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Peterson Sarpsborg: Display Division
Henriksen T.; Munoz-Seca, BeatrizCase P-838-EService and Operations ManagementThe company makes point-of-purchase displays for in-store advertising. In order to speed up the flow of information, they install an MRP (materials requirement planning) system. People in the organisation are interviewed about their expectations. The production process is described.Starting at €8.20
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Donald Dies and Gladstone
Henriksen T.; Munoz-Seca, BeatrizCase P-840-EService and Operations ManagementStarting at €8.20
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Formvac A/S
Munoz-Seca, Beatriz; Tryggestad, S.Case P-848-EService and Operations ManagementStarting at €8.20
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Borregaard Fine Chemicals - BFC
Svendsen J. E.; Nueno, PedroCase P-918-EService and Operations ManagementStarting at €8.20
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Borregaard Fine Chemicals - BFC
Svendsen J. E.; Nueno, PedroCase P-918Service and Operations ManagementEl gerente de la división de productos de química fina de una importante compañía noruega se plantea cómo revitalizar la creatividad de su unidad. La división que tuvo éxitos en innovaciones originales en el pasado se ha convertido en una empresa que va a remolque de sus clientes. El gerente entrevista a varios directivos que fueron clave en el pasado tratando de reconstruir lo que aparentemente fue una cultura estimuladora de la innovación....Starting at €8.20