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Distribution Strategy at Mango
Martínez de Albéniz, VictorCase OIT-33-EService and Operations ManagementAntonio Pascual, director of Supply Chain at Mango, was reviewing the initial supply chain indicators for 2021 and reflecting over the struggles of recent months. In March 2020, the COVID-19 pandemic had triggered a global health crisis and caused a severe downturn that had been particularly difficult for fashion retailers, due to the forced closure of stores for many months. Fortunately, Mango had stood strong, with online sales growing signific...Starting at €8.20
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Mercadona Tech: Separating the shower from the bathtub - Teaching note
Villanueva, Julian; Ferrándiz, LuisTeaching Note MT-61-EInformation Technologies, Marketing, Service and Operations ManagementIn May 2022, Mercadona, along with its e-commerce division, was looking for ways to continue growing. They had developed what was probably the only profitable online supermarket in Spain up to the moment. The hive logistics model was operating in just three cities: Valencia, Madrid, and Barcelona. After six years, the time had come to expand domestically. Mercadona invoiced 510 million euros in e-commerce, but half of those sales (263 million eur...Starting at €0.00
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Glovo - Teaching Note: From Startup to Unicorn
Ricart, Joan Enric; Carenzo, Mathieu; Tapia, AlbertTeaching Note SMT-138-EInnovation and Change, StrategyIn the context of the digital revolution and the mass use of smart devices connected to the Internet, consumer habits have changed radically. Now a large proportion of the population shops from home, and consumers can compare and choose products from a wider variety of options and sellers. So competition is fierce. Local businesses, such as restaurants, no longer compete with only the business next door but also with other businesses located else...Starting at €0.00
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Integration Project. GALP in Spain
Caldart, Adrián A.; Leão, PedroCase AESE-DG-A-958(I)-EStrategyThe case refers to Galp´s decision to strengthen significantly its competitive position in the Iberian Peninsula through the acquisition of the operations of Agip and Exxon in 2008. The singularity of the case results from the fact that, as both acquisitions were done almost simultaneously, the process of integration involved three firms with rather different organizational cultures at the same time. The case documents how the integration process...Starting at €8.20
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Nelson Pereira - Teaching note (Portuguese)
Fonseca Pires, JoséTeaching Note AESE-FH-A-1004 TN-PPStrategyNelson Pereira é Director Comercial da Green Trip, Agência de Viagens portuguesa, líder de mercado no sub-sector "empresas", e que está a sofrer as consequências da crise financeira de 2008. O Presidente da Green Trip, sogro de Nelson, homem metódico e organizado, contratou o há cerca de 1 ano ciente da sua capacidade de trabalho, da sua dedicação e empenho. Para Nelson, as 24 horas do dia não são suficientes para comportar todas as actividades a...Starting at €0.00
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Ametller Origen: más allá del retail
Nueno, José LuisCase M-1376Innovation and Change, Marketing, StrategyAmetller Origen es una cadena de distribución que ha experimentado un crecimiento exponencial de 0 a 111 tiendas, basadas en un posicionamiento de Km0, producto ecológico y con un modelo de integración vertical, junto con un posicionamiento Premium orientado a proporcionar una compra de productos sanos, con una pedagogía sobre cómo ha de ser la alimentación de las personas con una serie de actividades comerciales multicanal dirigidas a vender en ...Starting at €8.20
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Aire vs Calor: Negotiating at UCM (Team Aire)
Stein, Guido; Mehta, Kandarp; Baschwitz, AlejandroCase NEG-38-EStrategyThe case focuses on a multivariable negotiation related to a new heating project to be carried out at a university. Calor is a multinational company that is a European leader in the design and manufacture of heating systems. Aire is a multinational company that is a European leader in the construction of large facilities. The project involves multiple variables and offers an opportunity for a complex but interesting negotiation.Starting at €8.20
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Motus Holdings: Making Ethical Decisions during the Hardships of COVID-19
Kerrin Myres; Gideon Pogrund; Rhys JohnstoneCase IVEY-W34701-ELeadership and People Management, StrategyThe case describes the nature of the challenges facing Osman Arbee, CEO of Motus Holdings Limited (Motus) and his executive committee (exco) as they led the business through the challenges inherent in the onset of the COVID-19 pandemic and the South African government’s initially stringent response to it. Arbee and other exco members explain the competing interests of different stakeholders and highlight the urgency with which they needed to act ...Starting at €8.20
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Gas Natural: Improving the Profitability of Servigas (Portuguese Version, Portugal)
Guitart, Iván; Rocha e Oliveira, PauloCase M-1234-PPMarketing, Service and Operations ManagementMarta Muriel has recently been promoted to director of residential natural gas service with the mandate of boosting profits for the company's home maintenance services, Servigen. She and her team have designed four measures, among others, that involve a trade-off between cost reduction and improvements in service quality. Now she has to decide which ones to actually implement based on their impact on the company's bottom line.Starting at €8.20
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eConstroy - An electronic buying platform for the construction sector
Mira Delgado, Bernardo; Ramalho J.; Ribeiro, PaulaCase AESE-P-A-594(I)-EStrategyThe case presents the first years of Econstroi, an electronic trade platform born in 2000, a short time before the fall of NASDAQ which marked the bursting of the digital bubble. The case describes what happened since its launching until the end of 2004, and mentions the problems the management team presented to the shareholders in the annual general meeting for that year. This platform was launched by a group of some of the main Portuguese const...Starting at €8.20