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Cisco Systems, Inc.: Collaborating on New Product Introduction - Teaching note
Lee H; Shao MTeaching Note SGSB-GS66TN-EService and Operations ManagementIn November 2007, a global, cross-functional team at Cisco Systems, Inc. was seeking management approval to start manufacturing a new router, code-named Viking. The team faced a host of challenges in launching the low-cost but powerful router for telecommunications service providers. After overhauling the project to sharply increase the router’s planned speed and capacity, the company had just one year to launch the product, an unusually fast s...Starting at €0.00
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McDonald's India: Optimizing the French Fries Supply Chain - Teaching note
Lee H; Rammohan STeaching Note SGSB-GS79TN-EService and Operations ManagementBefore opening its first store in India in 1996, McDonald’s spent six years building its supply chain. During that time, the company worked to successfully source as many ingredients as possible from India. However, French fries (“MacFries”) were a particularly tough product to source locally—and importing fries was undesirable for both cost and availability reasons. Growing potatoes suitable for use as fries was challenging in India. By 2007...Starting at €0.00
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The Chinese Wireless Communications Industry in 2012 and Beyond: An Industry Note - Teaching Note
Burgelman, R; Gang, Zheng,, Yajuan, WangTeaching Note SGSB-SM227TN-EStrategyThis industry note provides an extensive overview of the wireless communications industry in China at the end of 2012. At the time China had over 1.1 billion mobile subscribers, and the country was predicted to have 500 million smartphones in use by the end of 2013. The note discusses the industry’s value chain (carriers, device manufactures, component providers, content and applications providers, and telecom equipment providers), and the role o...Starting at €0.00
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Coppersea: Emergence of the Microdistillery Movement - Teaching Note
Glenn Carroll, Davina DrabkinTeaching Note SGSB-SM233TN-EStrategyBy the spring of 2013, Michael Kinstlick and Angus MacDonald had been running a microdistillery for less than a year. Coppersea, located in New York’s Hudson Valley, produced handcrafted spirits using a unique process based on techniques little-used over the past 300 years. The founders had coined the term Heritage-Methods distilling to describe their process. Although Coppersea was still working to develop a stable and consistent production p...Starting at €0.00
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Equal Opportunity Schools: Findind the Missing Students - Teaching Note
William F. Meehan, Davina DrabkinTeaching Note SGSB-SM240TN-EStrategyDuring his second year as a high school teacher in South Carolina, Reid Saaris noticed that a highly academically capable student was not registered for advanced classes. The student was African American and Saaris observed that most African-American students at the school were enrolled in lower-level courses. As Saaris walked down the hallway, he could see “on one side a 12th grade English class playing an all-class game of hangman and half of...Starting at €0.00
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Precocinados Doña Carmen - Nota del instructor
Garrido Martínez, Enrique; Gómez Del Sol, RaimundoTeaching Note IIST-PINT-115StrategyNota del instructor del caso IIST-0104Starting at €0.00
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El proyecto optima de Telefónica.Nota del Instructor
Garrido Martínez, EnriqueTeaching Note IIST-PINT-124Service and Operations ManagementEl caso “El Proyecto Óptima de Telefónica” ilustra una situación en la que una compañía multinacional del sector de las telecomunicaciones necesitaba abordar un proceso de cambio en su relación con los clientes, los proveedores y su propio personal. Se detalla cómo se llevó a cabo ese proceso de cambio, se muestran los resultados más relevantes y se plantean los nuevos retos de futuro. La cuestión troncal que se pretende discutir con el caso es c...Starting at €0.00
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Martínez Loriente: la carne de Mercadona - Nota del instructor
Garrido Martínez, Enrique; Vidal, AnyluTeaching Note IIST-PINT-125Service and Operations Management, StrategyEn 2011, el grupo Martínez Loriente continuaba capeando exitosamente los efectos de la crisis económica y de consumo, logrando superar los 470 millones de euros en facturación con el trabajo de más de 1.400 trabajadores en plantilla y con 11 millones de beneficio neto al cierre del año anterior. El grupo había experimentado una evolución espectacular desde sus inicios en 1999, cuando fue creada para suministrar en exclusiva productos cárnicos a M...Starting at €0.00
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Problemas de calidad en La reina de la gamba. Nota del Instructor
Llano Irusta, Miguel AngelTeaching Note IIST-PINT-127Service and Operations ManagementTeaching Note del caso PI-127 “Problemas de calidad en La reina de la gamba”Starting at €0.00
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El almacén de Mayoral (A y B) - Teaching Note
Martinez, MarisaTeaching Note IIST-PINT-150Service and Operations ManagementTeaching note de los casos PI-150 y PI-151Starting at €0.00