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Ebola: Managing to Save Lives
IESE InsightArticle ART-2676-EService and Operations ManagementA year after the outbreak of Ebola in West Africa in March 2014, health-care experts are cautiously optimistic that the epidemic appears to be slowing. Although the outlook is brighter than a year ago when the first case was detected in Guinea, there is still a long way to go and many lessons to be learned in managing a crisis of this scale, related to institutional shortfalls, international coordination, engagement with local stakeholders and, m...Starting at €8.20
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Al-Shabaab, Gatekeepers, and the Ethics of Humanitarian Aid
Krehbiel, KCase SGSB-ETH01-EBusiness Ethics and Corporate Social ResponsibilityFollowing decades of civil strife among warring clans, and exacerbated by the worst drought in decades (2010-2012), millions of starving dislocated Somalis resided in crowded camps throughout the country. Humanitarian aid organizations made good-faith efforts to distribute food and medical treatment and supplies to those who suffered most. Almost always, however, these nongovernment organizations (NGOs) were thwarted by so-called gatekeepers, w...Starting at €8.20
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Ransom on the High Seas: The Case of Piracy in Somalia
Alvaro Cuervo-Cazurra; Michael Train; Jeanne McNettCase IVEY-9B11M104-ELeadership and People Management, StrategyIn recent years, incidents of piracy have increased dramatically off the coast of the failed state of Somalia. In this case, a group of 14 pirates have hijacked a cargo ship full of machinery, but have yet to make any demands. They hold hostage a multinational crew of 20 (whose captain and two officers are American), the ship, and the cargo. The chief operating officer of an international shipping company must choose among alternative strategies ...Starting at €8.20
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Somalia's Volatile Politics and the Ethics of Engagement
Krehbiel, KCase SGSB-ETH02-EBusiness Ethics and Corporate Social ResponsibilityThe case expands its companion case, “Al-Shabaab, Gatekeepers, and the Ethics of Humanitarian Aid” (ETH-1), from the level of individual-within-organization to the level of organization-within-political system. The dire need for humanitarian assistance to Somalia’s hundreds of thoUnited Statesnds of internally displaced persons (IDPs) was confounded by the presence of a government that seemed hopelessly weak. Weak governmental institutions creat...Starting at €8.20
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Piracy in Somalia (A)
Reinert, Sophus A.; Davies, AlissaCase HBS-718018-EEconomicsA Somali fisherman stands on a beach in early 2011, considering his options: should he embark in his tiny fishing vessel, or join a nearby pirate crew? His war-ravaged country, entering its twentieth year of civil war, was in the midst of a famine that had claimed hundreds of thousands of lives, and piracy had recently become the country's greatest claim to fame, securing ransoms to the tune of millions of US dollars in one of the poorest corners...Starting at €8.20
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Piracy in Somalia (B)
Reinert, Sophus A.; Davies, AlissaCase HBS-718019-EEconomicsA Somali fisherman stands on a beach in early 2011, considering his options: should he embark in his tiny fishing vessel, or join a nearby pirate crew? His war-ravaged country, entering its twentieth year of civil war, was in the midst of a famine that had claimed hundreds of thousands of lives, and piracy had recently become the country's greatest claim to fame, securing ransoms to the tune of millions of US dollars in one of the poorest corners...Starting at €5.74
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Piracy in Somalia (A) and (B), Teaching Note
Reinert, Sophus A.Teaching Note HBS-718043-EEconomicsTeaching note for cases 718018 and 718019.Starting at €0.00
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Ransom on the High Seas: The Case of Piracy in Somalia (Spanish version)
Alvaro Cuervo-Cazurra; Michael Train; Jeanne McNettCase IVEY-9B11MS104Leadership and People Management, StrategyIn recent years, incidents of piracy have increased dramatically off the coast of the failed state of Somalia. In this case, a group of 14 pirates have hijacked a cargo ship full of machinery, but have yet to make any demands. They hold hostage a multinational crew of 20 (whose captain and two officers are American), the ship, and the cargo. The chief operating officer of an international shipping company must choose among alternative strategies ...Starting at €8.20
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Ébola: cuando una buena gestión salva vidas
IESE InsightArticle ART-2676Service and Operations ManagementEl ébola se ha cobrado más de diez mil víctimas en apenas un año y durante varios meses la epidemia amenazó con extenderse sin control por todo el mundo. ¿Cuáles han sido los principales errores y escollos en la gestión de la crisis?Starting at €8.20