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Porcelanosa y la guerra en Ucrania (B): Un dilema de asuntos públicos y reputación
Bárcena Dahl, Ignacio; Bueno González, Lucía; de la Cierva, YagoCase DPO-819Knowledge and Communication, Leadership and People Management, StrategyEn el 2022, una empresa española de cerámica se ve envuelta en una controversia mediática cuando el presidente de Ucrania, invitado a hablar ante el Parlamento español, menciona su nombre al citar varias compañías colaboradora de Rusia. Se trata de una acusación grave y falsa: la empresa había dejado de comercializar sus productos en la Federación Rusa hacía meses, cumpliendo las condiciones del embargo impuesto por la Unión Europea. Las acusacio...Starting at €5.74
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I'm Old, Not an Idiot: A Retiree Against the Banks (B)
Leahy, Ivo; De la Cierva Álvarez de Sotomayor, Santiago CarlosCase DPO-782-EKnowledge and Communication, StrategyThe banking sector has undergone a profound transformation in recent years. Mergers have rendered many branches superfluous, while online banking means most users can manage their accounts while rarely entering a physical bank. The sector is shrinking, and all banks are closing branches, a process that has been further accelerated by two years of pandemic. Carlos San Juan is a 73-year-old retiree who found using banking apps difficult. When one ...Starting at €5.74
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Campuses as "Hunting Grounds": Documenting the Sex Assault Crisis at American Universities
Guzik, Paulina; de la Cierva, YagoCase DPO-784-EBusiness Ethics and Corporate Social Responsibility, Knowledge and Communication, MarketingLast decade, the number of sexual assaults in American campuses reached a peak, to the point that President Barak Obama spoke of a "national crisis". The case collects four episodes that happened in four different campus of prestigious universities, in order to get a better picture of how stakeholders react, and how university administration should respond.Starting at €8.20
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Chick-fil-A: Sandwiches and Culture Wars (A and B) - Teaching Note
de la Cierva, YagoTeaching Note DPOT-115-EBusiness Ethics and Corporate Social Responsibility, Knowledge and Communication, Leadership and People Management, StrategyThe American fast-food chain Chick-fil-A suffered several boycotts promoted by LGTBQ+ organizations after the CEO's public comments regarding his religious background and because of the company's financial support to organizations lobbying against legal recognition of same-sex marriage. The following years, the company kept growing and, at the same time, its reputation was affected. What to do next?Starting at €0.00
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Disney World and the Alligators (A) (Portuguese Version, Brazil)
García Guillén, Carlos; Pacheco Barceló, Leyre; Rodríguez Medina, Ignacio; Sastre Ortega, Ana; de la Cierva, YagoCase DPO-737-PBCorporate Governance, Knowledge and Communication, Leadership and People ManagementDisney World resort in Orlando, USA, suffered a crisis when a toddler was taken by an alligator and disappeared inside a pond. The event happened when the senior management was in Shanghai for the inauguration of the new thematic park in China.Starting at €8.20
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Banesto: The case of the dealing room
Ferrer, F.; Valor Sabatier, JosepCase SI-54-EKnowledge and CommunicationStarting at €8.20
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Amnesty International
Taylor G.; Valor Sabatier, JosepCase SI-36-EKnowledge and CommunicationThis case describes the mission, organisational structure and operation of Amnesty International, the world-wide organisation devoted to the defense of human rights. The issue of recruiting and fund raising is thoroughly explored.Starting at €8.20
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Caixa d'Estalvis de Tuixèn: Computing Department
Andreu i Civit, RafaelCase SI-17-EKnowledge and CommunicationStarting at €8.20
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El programa Mobility de IBM España - Nota del Instructor
Andreu i Civit, RafaelTeaching Note SIT-3Knowledge and Communication(Véase SI-100)Starting at €0.00
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Unión Fenosa: Cambio cultural y aprendizaje en las organizaciones
Andreu i Civit, RafaelCase SI-129Knowledge and CommunicationA raíz del proceso de fusión entre Unión Eléctrica Madrileña y Fenosa en 1982, se puso en marcha en la empresa resultante, Unión Fenosa, un proceso de cambio encaminado a mejorar su eficiencia en un entorno competitivo cada vez más exigente. El resultado del proyecto, llamado Fénix, fue muy satisfactorio y llegó más allá de los objetivos iniciales dando lugar a una serie de conocimientos en la compañía que, además de poder ser usados internamente...Starting at €8.20