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- P. Fraser Johnson; Ken MarkCase IVEY-9B14D005-EService and Operations Management, StrategyAWARD WINNING CASE - PRODUCTION AND OPERATIONS MANAGEMENT CATEGORY - THE CASE CENTRE AWARDS AND COMPETITIONS 2016. An analyst for a money management firm is studying Apple Inc. as one of the firm?s key investments. In 2013, Apple had a market capitalization of nearly US$500 billion and sales of US$171 billion. According to the research firm, Gartner Group, it had the world?s best supply chain, ranking ahead of companies such as Walmart, Amazon an...
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