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Strategic Purchasing in Haiti to Improve Health: Why pay for inputs when you can pay for results
Eichler R.; Savedoff B.; Ribera, JaumeCase P-1043-EService and Operations ManagementHolding health institutions accountable for achieving explicitly defined results by linking payment to results can be a powerful strategy to improve health system performance. The Director of a USAID supported project that funds nongovernmental organizations in Haiti to provide basic health services used strategic purchasing to improve the effectiveness of primary health care by paying providers for results. These providers had been operating und...Starting at €8.20
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Atrae: Human Resources with Humanity
Joel Goh; Shoichi Sakatani; Nami NishimuraCase IVEY-9B21D005-ELeadership and People Management, Service and Operations ManagementAtrae Inc. was a Japanese software firm providing platform matching services for job recruitment in the software engineering industry. As compared to traditional Japanese firms, Atrae adopted a unique approach to managing its employees. Instead of the rigid hierarchy and top-down management approach that typified a Japanese firm, Atrae had a flat organizational structure and heavily relied on decentralized decision-making and individual motivatio...Starting at €8.20
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Helio Polymer Enterprises
Nicole R.D. Haggerty; Juma Wagoki; Clarke Eaton; Wesley Hunt; Matthew SmartCase IVEY-9B14D002-EEntrepreneurship, Service and Operations Management, StrategyHelio Polymer Enterprises, located in Nakuru, Kenya, is a company that manufactures synthetic polymer gunny bags used in the transportation and handling of animal feed. The owner wants to expand her business operations so she can serve more clients. She has three options: to add a night shift, buy a new printing machine or start producing laminate gunny bags for other markets. Before she makes the decision, she must understand her current operati...Starting at €8.20
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DJ World Conference
de Santiago, RafaelCase AD-368-EDecision Analysis, Information Technologies, Service and Operations ManagementTokyo Music School (TOMS) has prepared some of the best disc jockeys (DJs) in the world for almost two decades. At the beginning of 2019, the school decided to organize an event that would bring together recent alumni with a selection of world-renowned DJs. The long-term vision was to make this event grow into a global DJ convention. A number of world-famous DJs had been invited to discuss and share their personal experiences regarding what it ta...Starting at €8.20
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Steinway & Sons (Spanish version)
Garvin, David A.Case HBS-603S21Service and Operations ManagementConsiders whether Steinway should reintroduce a long-discontinued product line to meet competition from the Japanese. Raises the issue of just how quality is defined in this market. Looks closely at a production process relying on craft skills. Students have the opportunity to consider issues of quality.Starting at €8.20
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Seven-Eleven Japan
Seungjin, Whang, Hide, Saito, Steve, Van, Horne, Casey, Koshijima, Takafumi, UedaCase SGSB-GS18-EService and Operations ManagementSeven-Eleven, Inc., founded in 1927 in Dallas, Texas, was the world's largest operator, franchisor, and licensor of convenience stores. As of 2004, it had 22,648 units worldwide, serving 6 million customers a day (www.7-eleven.com). Of these stores, approximately 8,600 were located in Japan and operated or franchised by Seven Eleven Japan Co., Ltd. (SEJ). Most of the remaining stores were located in North America. This case describes Seven-E...Starting at €8.20
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Just-in-Time Production Controlled by Kanban (Spanish Version)
Rhea, James T.Case HBS-603S04Service and Operations ManagementDescribe el método de control de la fabricación repetitiva tal como se utiliza en Toyota por Just-in-Time y Kanban. El objetivo es facilitar una comprensión de cómo funciona el método y su razón de ser.Starting at €8.20
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Supply Chain Management at World Co. Ltd. (Spanish Version)
Raman, Ananth; McClelland, Anna; Fisher, Marshall L.Case HBS-603S07Service and Operations ManagementDescribe una cadena de suministro con (es decir, dos semanas) tiempos de respuesta muy rápidos y permite a los estudiantes explorar cómo tal se consiguen tiempos de respuesta cortos. Permite a los estudiantes explorar qué otras cadenas de suministro, con mucho los tiempos de respuesta más largos, podrían no ser capaces de replicar esta actuación.Starting at €8.20
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Global Supply Chain Strategy (Spanish version)
Pisano, Gary P.; Adams, PamelaCase HBS-614S15Service and Operations ManagementThis case examines VF Brands global supply chain strategy. Historically, VF has used a combination of in-house manufacturing and traditional arms-length sourcing arrangements. At the time of the case, the company is considering a third approach to supplier relations that involves much closer cooperation and partnerships. The goal of this "third way" approach is to create a sourcing relationship that combines some of the virtues of vertical integr...Starting at €8.20
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Inventory-Driven Costs (Spanish version)
Callioni, Gianpaolo; De Montgros, Xavier; Slagmulder, Regine; Van Wassenhove, Luk N.; Wright, LindaArticle HBS-R0503JService and Operations Managementcomponent devaluation costs for components still held in production; price protection costs incurred when product prices drop on goods distributors still have on their shelves; product return costs that have to be absorbed when distributors return and receive refunds on overstock items; and obsolescence costs for products still unsold when new models are introduced. By developing metrics to track those costs in a consistent way throughout the PC...Starting at €8.20