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IESE Insight. Issue 11. Fourth Quarter 2011
IESE InsightMagazine REV-25-EEconomics, Entrepreneurship, Information Technologies, Innovation and Change, Leadership and People Management, Service and Operations Management, StrategyDouglas T. Hall and Elana R. Feldman (Boston University) encourage companies to help employees pursue their dreams and find meaning in their personal and professional lives. IESE?s Mireia las Heras describes four ways in which companies can drive personal and professional development, based on flexibility, development-oriented relationships, visibility and transparency, and diversity management. Ton Wilthagen (Tilburg University) explains the cre...Starting at €22.00
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DJ World Conference - Teaching Note
de Santiago, RafaelTeaching Note ADT-40-EDecision Analysis, Information Technologies, Service and Operations ManagementTokyo Music School (TOMS) has prepared some of the best DJs in the world for almost two decades. At the beginning of 2019, the school decided to organize an event that would bring together recent alumni with some of the best DJs in the world. The long-term vision was to make this event grow into a global convention for DJs. A number of world-renown disc jockeys have been invited to discuss and share their personal experiences regarding what it ta...Starting at €0.00
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Fiore di Zucca
Serrano, Alejandro; Calvo, EduardCase P-1183Service and Operations ManagementFiore di Zucca era uno de los principales fabricantes italianos de vegetales listos para consumir. Francesco Ferrati, el director de Operaciones, revisaba los resultados operativos de la nueva política de producción, que implicaba no esperar a recibir pedidos de los clientes. Estaba satisfecho con la mejora del tiempo de respuesta a los clientes; sin embargo, el inventario había aumentado tanto que uno de los almacenes de productos terminados cas...Starting at €8.20
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Renesas Electronics and the Automotive Microcontroller Supply Chain (A) (Spanish Version)
Shih, Willy; Pierson, MargaretCase HBS-614S11Service and Operations ManagementPara maximizar su eficacia, los casos de color deben imprimirse en color. El terremoto de magnitud 9,0 que afectó a Japón en marzo de 2011 causó grandes daños a la planta de fabricación de obleas Renesas Electronics, un eslabón crítico en la cadena global de suministro automotriz. Muchos fabricantes de equipos originales suela de origen microprocesadores personalizados del fab así su cierre forzado los "Tres Grandes" de Detroit y Japón para la pr...Starting at €8.20
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Trouble at Tessei (Spanish version)
Bernstein, Ethan S.; Buell, Ryan W.Case HBS-619S01Service and Operations ManagementThe Inside the Case video that accompanies this case includes teaching tips and insight from the author (available to registered educators only). In 2005, Teruo Yabe is asked to revive Tessei, the 669-person JR-East subsidiary responsible for cleaning its Shinkansen (""bullet"") trains. Operational mistakes, customer complaints, safety issues, and employee turnover are at or near all-time highs, even as the demands on Tessei continued to grow. ...Starting at €8.20
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Ruffini Plásticos, S.A. (B)
Bohnsen, B.; Dionis, LorenzoCase P-981Service and Operations ManagementUna empresa en el sector de los plásticos es comprada por una multinacional. Diez años después la compra el grupo directivo. El caso explica el negocio de la empresa y toda la historia hasta la compra por los directivos. La empresa tiene una cultura especial que viene del fundador. Esta cultura, junto con las personas, son muy importantes para entender las implicciones del MBO en la empresa.Starting at €5.74
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Samsung Electronics: TV in an Era of Convergence
Lakhani, Karim R.; Iansiti, Marco; Herman, KerryCase HBS-614034-EService and Operations ManagementFrom the late 1990s to 2006/2007, Samsung Electronics moved from one of 170 TV manufacturers to gain dominant TV market share year over year from 2007-2013. As digital technologies increasingly converged in 2013-2014, the industry faced new questions: What was the future of TV? The case considers Samsung Electronics TV Group's product development processes, as the company's mobile and TV offerings increasingly converged and consumer demands and b...Starting at €8.20
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Trouble at Tessei
Bernstein, Ethan S.; Buell, Ryan W.Case HBS-615044-EService and Operations ManagementThe Inside the Case video that accompanies this case includes teaching tips and insight from the author (available to registered educators only). In 2005, Teruo Yabe is asked to revive Tessei, the 669-person JR-East subsidiary responsible for cleaning its Shinkansen (""bullet"") trains. Operational mistakes, customer complaints, safety issues, and employee turnover are at or near all-time highs, even as the demands on Tessei continued to grow. ...Starting at €8.20
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Conducting a Kaizen
Shih, WillyCase HBS-619016-EService and Operations ManagementKaizen, meaning change for the better in Japanese, is a set of activities directed at improving standardized work, equipment, and procedures for carrying out daily production or other business operations. It was popularized by Toyota as an integral part of its Toyota Production System. This note provides describes some of the underlying practices, and a simple outline for conducting a kaizen event.Starting at €8.20
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Confezioni Stile Giovano, S.A.
Dionis, Lorenzo; Stuyck G.Case P-823Service and Operations ManagementDescribe la incorporación de diseño a su cadena de operaciones. Expresa las ventajas e inconvenientes de tener diseñador propio o contratado. Aparece el tema de situación de la innovación en la estructura de la empresa. Expone las dificultades que surgen al asignar funciones y responsabilidades a las diferentes operaciones, como son: compras, fabricación, comercial, etc.Starting at €8.20