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Purchasing Consortium for the BMS Industry in Singapore
Mei Qi; Siew Hwa OngCase IVEY-9B12D014-EEntrepreneurship, Service and Operations Management, StrategySince November 2011, the director and chief scientist for Acumen Research Laboratories (ARL) had been conferring with Spring Singapore — a government agency devoted to the city-state’s economic growth — on ways to improve the current procurement practices of the biomedical science (BMS) industry in Singapore. As a senior chief scientist and the founder of ARL, she saw and experienced tremendous purchasing inefficiency and quality problems in the ...Starting at €8.20
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Helio Polymer Enterprises
Nicole R.D. Haggerty; Juma Wagoki; Clarke Eaton; Wesley Hunt; Matthew SmartCase IVEY-9B14D002-EEntrepreneurship, Service and Operations Management, StrategyHelio Polymer Enterprises, located in Nakuru, Kenya, is a company that manufactures synthetic polymer gunny bags used in the transportation and handling of animal feed. The owner wants to expand her business operations so she can serve more clients. She has three options: to add a night shift, buy a new printing machine or start producing laminate gunny bags for other markets. Before she makes the decision, she must understand her current operati...Starting at €8.20
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Intel: Strategic Decisions in Locating a New Assembly and Test Plant (A)
Alcacer, Juan; Herman, KerryCase HBS-713406-EService and Operations ManagementIn mid-2005, Intel is examining its options for where to locate its next assembly and test plant. On its short list of potential sites includes locations in China, India, Thailand, and Vietnam. Each country has its own unique benefits and risks related to infrastructure, governance, education, business culture, intellectual property protection, labor markets, experience working with Western firms, and tax breaks and other incentives. Intel's Gene...Starting at €8.20
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Shangri-La Hotels
Campbell, Dennis; Kazan, BrentCase HBS-108006-EService and Operations ManagementIn November 2006, Symon Bridle, the newly appointed chief operating officer of Shangri-La Hotels and Resorts, was thinking about a number of organizational issues that presented challenges to Shangri-La's rapid expansion strategy. There were three major iStarting at €8.20
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United Overseas Bank: Branch Crowd Analytics
Joel Goh, Rachel Seah, Karl Ann TooCase IVEY-W28415-EFinance, Service and Operations ManagementThis case focuses on the use of modern data analytics to alleviate crowding at the branches of United Overseas Bank, a full-service bank headquartered in Singapore. The case is set in 2020 against the backdrop of the COVID-19 global pandemic when vaccines were not yet available and social distancing was a key tool in the fight against the spread of the disease. How should the bank develop and deploy predictive analytics to accurately anticipate f...Starting at €8.20
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SMRT: Getting Back on Track
Thompson S.H. Teo; Cherie Heng; Cheryl Lee; Zhuoran Liu; Shi Qing Ng; Xinyi Sherry YuanCase IVEY-9B18D004-EService and Operations ManagementOn July 7, 2015, a power fault during the evening commute led to a system-wide disruption on SMRT, Singapore’s heavily used mass rapid transit lines. Train service on both lines was shut down for more than two hours, affecting more than 413,000 commuters. The public was outraged at the scale of the breakdown and how ineffectively it was handled. Detailed investigations revealed the breakdown to be a result of maintenance lapses, and SMRT was crit...Starting at €8.20
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Provein: Decisiones en la Gestión de Stocks
Garrido Martínez, EnriqueCase IIST-PI-121Information Technologies, Service and Operations ManagementPROVEIN era una pequeña empresa sevillana que se dedicaba a la venta al detalle de piezas de recambio para vehículos industriales. En el momento del caso se encontraba en una situación complicada, debido a la bajada de la actividad económica y, por lo tanto, al incremento de la presión competitiva. Adicionalmente, los proveedores del sector (multinacionales) habían ido cerrando sus almacenes en España, para pasar a servir desde Centroeuropa y los...Starting at €8.20
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Hewlett-Packard: Singapore (A) (Spanish Version)
Leonard-Barton, Dorothy; Thill, GeorgeCase HBS-616S08Service and Operations ManagementEn los más de 20 años desde que Hewlett-Packard (HP), creó un sitio de fabricación en Singapur para producir calculadoras, HP ha invertido el talento y los recursos de gestión en el desarrollo de su licenciante en un socio de desarrollo de la tecnología. El caso detalla el crecimiento de alto volumen de fabricación de capacidades y la creación de una instalación de I + D. Se describen varios proyectos en los que Singapur contribuyó una cantidad c...Starting at €8.20
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IFP, Indonesia (Spanish version)
Shapiro, Roy D.Case HBS-617S05Service and Operations ManagementIFP, Ltd. es una empresa multinacional de la minería y los minerales basados en Europa contemplando una inversión para producir productos forestales en Indonesia. Las decisiones de los casos principales son 1) la forma de evaluar político y operativo de riesgos, 2) la forma de integrar el análisis del riesgo económico y político con el fin de seleccionar entre las configuraciones espaciales y operativos alternativos, y 3) la forma de gestionar ...Starting at €8.20
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IFP, Indonesia
Shapiro, Roy D.Case HBS-610052-EService and Operations ManagementIFP, Ltd. is a Europe-based multinational mining and minerals company contemplating an investment to produce forest products in Indonesia. The primary case decisions are 1) how to assess political and operating risk, 2) how to integrate economic and political risk analysis in order to select among the alternative spatial and operating configurations, and 3) how to manage operations in order to minimize risk. This case is an effective vehicle for ...Starting at €8.20