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Indian Farmers Fertilizer Cooperative Limited: Employee Data Conundrum
Shikha Bhardwaj, Shivani Sharma, Bikramjit RishiCase IVEY-W34116-EKnowledge and Communication, Leadership and People ManagementIn July 2022, the joint general manager of personnel and administration at the Indian Farmers Fertilizer Cooperative Limited (IFFCO)’s Paradeep unit received a call from the Delhi corporate office informing him of a complaint filed by the wife of a deceased employee against a current employee of the unit. The complaint alleged that the employee had defrauded the widow of approximately US$40,000—the sum total of her husband’s terminal death benefi...Starting at €8.20
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Accredited Social Health Activists: Managing Predominantly Voluntary Employment Services
Anindya Pattanayak; Gaurav Manohar Marathe; Nitin Kulkarni; Aadarsh DasCase IVEY-W28562-ELeadership and People ManagementIn June 2022, India’s community health workers, known as accredited social health activists (ASHAs) in the state of Jharkhand, were on strike, demanding regularization of their services, increase in remuneration, and incentive benefits. Dr. Nitin Kulkarni, the health secretary for the state of Jharkhand, must deal with the strike as soon as possible, as the state immediately needs the services of ASHAs during the COVID-19 pandemic.Starting at €8.20
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Vineet Nayar and Sampark Foundation: Frugal Innovation at Scale (A) (Abridged)
Hill, Linda A.; Tedards, EmilyCase HBS-421021-ELeadership and People ManagementIn 2005, Vineet Nayar, the former CEO and Vice Chairman of HCL Technologies, and his wife, Anupama Nayar, committed $100 million of their personal wealth to found Sampark Foundation-a grant-making philanthropy with a mission to transform learning outcomes for 20 million children in rural government schools by 2025. By 2013, it was clear that Sampark was never going to reach 20 million children by writing grants. Vineet stepped out of the corporat...Starting at €8.20
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Post-merger People Integration: Schneider Electric India Pvt. Ltd.
Anjali Bansal, Neeraj Dwivedi, Rachna Mukherjee, Binu PhilipCase IVEY-W34104-ELeadership and People ManagementIn August 2020, Schneider Electric India (SE), a major Indian low-voltage switchgear company, pursued a strategic growth plan by acquiring Larsen & Toubro’s Electrical and Automation business from its competitor. This unprecedented deal involved two organizations that had previously competed for the same markets and customers but would subsequently operate under one parent company named Schneider Electric India Pvt. Ltd. The new company would hav...Starting at €8.20
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Ola Electric's Audacious Scooter Plans on Fire
Nitin Pangarkar; Neetu YadavCase IVEY-W33537-ELeadership and People Management, StrategyOla Electric Mobility Pvt. Ltd. (Ola Electric) was launched in 2017 by ANI Technologies Pvt. Ltd., better known as Ola Cabs, as a venture for making electric scooters. Bhavish Aggarwal, one of Ola Cabs’ founders, acquired a 92.5 per cent stake in Ola Electric and pursued a path of rapid expansion. By 2022, Ola Electric had successfully raised a large amount of capital from investors, developed several subsystems (especially software) of its produ...Starting at €8.20
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RideAlly Travels Pvt Ltd: Seeking Growth
Priyanka Laskar; Ashutosh SarkarCase IVEY-W32347-EService and Operations Management, StrategyRideAlly, a ride-hailing platform headquartered in Bangalore, India, catered to the business-to-consumer and business-to-business segments. It operated in Bangalore and Hyderabad. Hariprakash Agrawal, the chief executive officer and founder, needed to devise a plan to sustain the business in India’s highly competitive ride-hailing market. It was time to think about scaling up the business, which needed significant investment and the right strateg...Starting at €8.20
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Cynet Systems: Ready to Leverage Mileage from Human Resource Analytics?
Yogesh Pandey; Atri SenguptaCase IVEY-W31026-EInformation Technologies, Leadership and People ManagementCynet Systems Private Limited (Cynet) was a subsidiary of Cynet Corporation, a technology services firm providing staffing support for US clients. The Cynet team in India was based in smaller Indian cities such as Karnal and Dehradun. When a lockdown was announced in early March 2020 to curb the spread of COVID-19 in the country, the recruiters working for Cynet had to shift to remote work. This was a dramatic shift for the young recruiters, most...Starting at €8.20
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Guria India: Authentic Leadership for Societal Grand Challenges
Alison Konrad; Mohammad Rishad Faridi; Ajeet SinghCase IVEY-W27150-ELeadership and People ManagementAjeet Singh was an example of an authentic leader, devoting himself to tackling the societal grand challenge of sex trafficking and child prostitution in India. Singh was the founder and leader of Guria India (Guria), a non-governmental organization with a holistic approach to improving the lives of sex workers and trafficked women and children. Through trial and error learning as well as years of immersion in and working with the community in on...Starting at €8.20
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Sahyadri Farms: Growing in the Agritech Field
Preeti Jain; Jyotsna Bhatnagar; Narain GuptaCase IVEY-W28518-EService and Operations Management, StrategyThe farmer producer company (FPC) Sahyadri Farmer Producer Company Ltd. (Sahyadri Farms) commenced with a mission of safeguarding fair compensation to the small landholding farmers of India in exchange for their produce and hard labour. Sahyadri Farms was a market leader in grape exports, especially to Europe, but when export freight charges shot up dramatically due to the unprecedented COVID-19 pandemic in 2020, the company was forced to enter i...Starting at €8.20
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The Akamai Technical Academy
Applegate, Lynda M.; Barnett, JamesCase HBS-821021-ELeadership and People ManagementBy January 2020, Akamai Technologies had completed eight Akamai Technical Academy training programs in the U.S., Costa Rica, and Poland. Academy programs trained individuals without a traditional STEM degree for technically oriented jobs at Akamai. With aims to improve diversity across the technology sector, leadership considers expanding the ATA's reach.Starting at €8.20