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Ebola: Managing to Save Lives
IESE InsightArticle ART-2676-EService and Operations ManagementA year after the outbreak of Ebola in West Africa in March 2014, health-care experts are cautiously optimistic that the epidemic appears to be slowing. Although the outlook is brighter than a year ago when the first case was detected in Guinea, there is still a long way to go and many lessons to be learned in managing a crisis of this scale, related to institutional shortfalls, international coordination, engagement with local stakeholders and, m...Starting at €8.20
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IESE Insight. Issue 15. Fourth Quarter 2012
IESE InsightMagazine REV-36-EAccounting and Control, Business Ethics and Corporate Social Responsibility, Economics, Entrepreneurship, Finance, Innovation and Change, Knowledge and Communication, Leadership and People Management, Marketing, StrategyClaus Rerup (Richard Ivey School of Business) presents a framework for companies to improve their capability to pick up on signals that impending crises give off before they happen. The corporate communications consultant Alfonso González-Herrero looks at the key issues that companies must address, with forecasting and planning, in order to safeguard their reputations. IESE's José R. Pin provides a guide to help managers lead and communicate, so ...Starting at €22.00
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Tecnosol 2016
Cifuentes, Martha Sofía; Pérez Pineda, FelipeCase INCAE-12525-EStrategyThis case presents Tecnosol, a firm dedicated to the sale and installation of solar panels for both the rural and urban markets. The firm had begun in Nicaragua in 1998 and by 2016 had expanded to three other countries in Central America. Its inclusive business model catered especially to the rural and remote communities with no access to electricity. The company was facing challenges related to financing and updating its expansion strategy in or...Starting at €8.20
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Concentrix Nicaragua: The New and Growing Focal Point in Latin America
Rodríguez Redondo, Carlos; Torres Cóndor, JoséCase INCAE-31335_E-EStrategyEn abril de 2017, Javier Hugentobler recibió una propuesta para aceptar un nuevo cliente para la subsidiaria de Concentrix en Nicaragua, en un área de tecnología, la cual es nueva para la operación nicaraguense. La propuesta incluía un cliente muy importante, una empresa llamada FT100, en referencia a una de las 100 mayores empresas del mundo según el ranquin del Financial Times, en un área de tecnología, la cual no había sido desarrollada en Ni...Starting at €8.20
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Concretix Nicaragua: El nuevo foco de Crecimiento en América Latina (B)
Rodríguez Redondo, Carlos; Torres Cóndor, JoséCase INCAE-31336_SStrategyEn abril de 2017, Javier Hugentobler recibió una propuesta para aceptar un nuevo cliente para la subsidiaria de Concentrix en Nicaragua, en un área de tecnología, la cual es nueva para la operación nicaraguense. La propuesta incluía un cliente muy importante, una empresa llamada FT100, en referencia a una de las 100 mayores empresas del mundo según el ranquin del Financial Times, en un área de tecnología, la cual no había sido desarrollada en Ni...Starting at €5.74
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Ruaha Farm (T) Ltd: Engaging Local Beekeeping Communities in Tanzania
Wim Vanhaverbeke; Nicholaus Tutuba; Jasinta Msamula; Pulkeria Pascoe; Jerum Kilumile; Hawa Petro TunduiCase IVEY-9B20M220-EStrategyThe chief executive officer of Ruaha Farm (T) Ltd (Ruaha Farm), in Iringa, Tanzania, established his honey business, in 2012. The company’s business model relied on the engagement and empowerment of neighbouring communities of low-income beekeepers, creating mutually beneficial relationships with local beekeeping communities in the Iringa region. The business model was unique, asset-light, and scalable. In contrast with an integrated business mod...Starting at €8.20
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South African Chefs Association: Maintaining a Non-Profit Organization
Anastacia Mamabolo; Charlene LewCase IVEY-9B20M222-EStrategyIn February 2020, the president of South African Chefs Association was exploring ways to ensure a sustained revenue stream for the association, which relied primarily on membership fees for survival. As a non-profit organization, South African Chefs Association had a rich history of representing chefs, enabling them to compete on the international stage, supporting their training and education, and providing members with networking opportunities ...Starting at €8.20
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GE South Africa: Londvolota’s Contextual Leadership for Creating Shared Value
Caren Scheepers; Abdullah Verachia; Ingrid TruslerCase IVEY-9B21M007-EStrategyIn January 2019, one of the founding members and current board members of Londvolota, a South African trust formed by General Electric South Africa (GESA) in 2015, faced a challenge. Londvolota needed to improve the establishment and growth of entrepreneurial South African businesses as part of GESA’s development of local suppliers, which aimed to enable the best of these businesses to supply the global GE network. The initiative represented a ma...Starting at €8.20
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Sasol Fuel Retail Franchise: Contextualizing Entrepreneurship’s Role in Women Empowerment
Caren Scheepers; Motshedisi MathibeCase IVEY-9B21M070-EStrategyIn 2018, the owner of a Sasol Limited (Sasol) fuel retail franchise in Pretoria, South Africa, was facing the challenge of how to continue growing her business by retaining her existing customers and offering the products and services they expected. A woman entrepreneur in a male-dominated industry, the franchisee had worked her way up the corporate ladder in the financial services industry and, after being retrenched from her position at a bank,...Starting at €8.20
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Inverroche Gin: Taking African Sophistication Global
Albert Wöcke; Danie PetzerCase IVEY-9B19M009-EEntrepreneurship, StrategyThe owner of Inverroche Distillery established a viable business incorporating fynbos, the unique flora growing around the remote community of Still Bay, South Africa, into her premium gins. She grew Inverroche Distillery into the dominant brand in the artisanal gin segment of the South African gin market and beyond. In 2018, she was facing key decisions about taking her business forward. Should she grow Inverroche Distillery by actively focusing...Starting at €8.20