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Religion and education clash at Hamline University (A): Academic freedom vs diversity and inclusion
; de la Cierva, YagoCase DPO-840-ECorporate Governance, Knowledge and Communication, Leadership and People ManagementIn October 2022, during an art history class at Hamline University in St. Paul, Minnesota (United States), a professor showed a 16th-century Persian illustration depicting the Prophet Muhammad. One of the students in the course, who was the president of the campus Muslim Student Association, was offended and protested. This case study encompasses the evolution of the complaint, the rectorate's decisions on the matter, and the reactions of various...Starting at €8.20
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Religion and education clash at Hamline University (B)
de la Cierva, Yago;Case DPO-841-ECorporate Governance, Knowledge and Communication, Leadership and People ManagementIn October 2022, during an art history class at Hamline University in St. Paul, Minnesota (United States), a professor showed a 16th-century Persian illustration depicting the Prophet Muhammad. One of the students in the course, who was the president of the campus Muslim Student Association, was offended and protested. This case study encompasses the evolution of the complaint, the rectorate's decisions on the matter, and the reactions of various...Starting at €5.74
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The Boeing 737 MAX: People Before Profits
de la Cierva, Yago; Villegas, CarolinaCase DPO-739-EKnowledge and Communication, Leadership and People Management, StrategyIn March 2019, the second fatal crash of a Boeing 737 MAX, the renewed model of the best-selling aircraft in history, triggered an unprecedented corporate crisis for the American aeronautics giant. The case reviews Boeing's response and the reactions of various stakeholders (victims, customers, employees, regulators, the media), from the time of the accident until the company's decision to withdraw the model in November 2020.Starting at €8.20
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Chick-fil-A: Sandwiches and cultural wars (A)
de la Cierva, Yago; Notario, EduardoCase DPO-735-EBusiness Ethics and Corporate Social Responsibility, Knowledge and Communication, Leadership and People Management, StrategyThe American fast-food chain Chick-fil-A suffered several boycotts promoted by LGTBQ+ organizations after the CEO's public comments regarding his religious background and because of the company's financial support to organizations lobbying against legal recognition of same-sex marriage. The following years, the company kept growing and, at the same time, its reputation was affected. What to do next?Starting at €8.20
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Leadership in Crisis: Toxic Donations at MIT (A)
Armstrong, Angus; de la Cierva, YagoCase DPO-754-EBusiness Ethics and Corporate Social Responsibility, Knowledge and Communication, Leadership and People ManagementIn 2019, media revealed that the MIT Media Lab was accepting donations from a wealthy individual who had been convicted of sexual misbehavior in the past, and more recently as a serial predator. Internal and external stakeholders reacted with contempt and anger. Media Lab first reaction was insufficient, and its director had to resign. The problem then passed to the president of MIT. Part B covers the initiatives for recovery and renewal.Starting at €8.20
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Leadership in Crisis: Toxic Donations at MIT (B)
Armstrong, Angus; de la Cierva, YagoCase DPO-755-EBusiness Ethics and Corporate Social Responsibility, Knowledge and Communication, Leadership and People ManagementIn 2019, media revealed that the MIT Media Lab was accepting donations from a wealthy individual who had been convicted of sexual misbehavior in the past, and more recently as a serial predator. Internal and external stakeholders reacted with contempt and anger. Media Lab first reaction was insufficient, and its director had to resign. The problem then passed to the president of MIT. Part B covers the initiatives for recovery and renewal.Starting at €5.74
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Chick-fil-A: Sandwiches and cultural wars (B)
de la Cierva, Yago; Notario, EduardoCase DPO-736-EBusiness Ethics and Corporate Social Responsibility, Knowledge and Communication, Leadership and People Management, StrategyThe American fast-food chain Chick-fil-A suffered several boycotts promoted by LGTBQ+ organizations after the CEO's public comments regarding his religious background and because of the company's financial support to organizations lobbying against legal recognition of same-sex marriage. The following years, the company kept growing and, at the same time, its reputation was affected. What to do next?Starting at €5.74
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Campuses as "Hunting Grounds": Documenting the Sex Assault Crisis at American Universities
Guzik, Paulina; de la Cierva, YagoCase DPO-784-EBusiness Ethics and Corporate Social Responsibility, Knowledge and Communication, MarketingLast decade, the number of sexual assaults in American campuses reached a peak, to the point that President Barak Obama spoke of a "national crisis". The case collects four episodes that happened in four different campus of prestigious universities, in order to get a better picture of how stakeholders react, and how university administration should respond.Starting at €8.20
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The "Nut Rage Incident" - Corporate Culture in Crisis
Herrera Espaliat, Felipe; de la Cierva, YagoCase DPO-468-EBusiness Ethics and Corporate Social Responsibility, Knowledge and Communication, Leadership and People ManagementThis case describes the events that triggered a corporate crisis at Korean Air in December 2014. The case provides the time line of events while also identifying the company's shortcomings in conflict management, as well as the communication missteps it took and how these blunders weakened the relationship between the company and its various stakeholders. The case illustrates, step by step, how the company's mistakes kept snowballing until a top ...Starting at €8.20
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The Dragonfly Project: Team D: Shareholders and Financial Analysts
Giacomini, Aurélia; Serra Parri, Fernando; de la Cierva, YagoCase DPO-790-EBusiness Ethics and Corporate Social Responsibility, Information Technologies, Knowledge and CommunicationIn 2010, Google decided to suspend the version of its search engine that was operating in China, due to accusations of collusion with an authoritarian government, which censored searches based on ideological and political criteria. Eight years later, the American company - which had changed its name to Alphabet - began secret negotiations with the Chinese government, to return with a government-approved version known as the "Dragonfly Project." ...Starting at €8.20