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Male-dominated Governance and #MeToo
Patricia LenkovArticle IVEY-9B19TA02-ELeadership and People ManagementGiven the preponderance of mostly-male boards, directors need to proactively seek to pre-empt #MeToo situations.Starting at €8.20
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Teaching Your Company to Swarm
Richard KellyArticle IVEY-9B19TA03-ELeadership and People ManagementInspired by Mother Nature, a growing number of organizations are deploying swarm theory to improve agility, enhance collaboration and improve group decisions.Starting at €8.20
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Strategic Marketers Should Sit at the Board Table
Louise AdamsArticle IVEY-9B19TA05-ELeadership and People ManagementSeismic changes in consumer attitudes are taking place in the market, and appointing directors who understand them can pay huge dividends.Starting at €8.20
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Taking Disruption to the Bank
Gerard SeijtsArticle IVEY-9B18TF05-ELeadership and People ManagementFear of change doesn’t have to paralyze your organization. In this executive Q&A, Royal Bank CEO David McKay explains how to build a pivot culture.Starting at €8.20
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Gestione las experiencias, no las esperas
Bitran, Gabriel R.; Ferrer, Juan Carlos; Rocha e Oliveira, PauloArticle ART-1451Marketing, Service and Operations ManagementA los directivos les preocupa que sus clientes vean la espera como un engorro. Pero tal vez reducir el tiempo de espera no sea lo más conveniente, ya que los clientes no le dan tanta importancia. A partir de un estudio que aplica la psicología del comportamiento y los principios tradicionales del marketing a las operaciones, los autores proponen un nuevo modelo para ayudar a los negocios a gestionar la espera. Ofrecen seis ideas prácticas que mej...Starting at €8.20
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In Times of Trial
IESE InsightArticle ART-1541-ECorporate Governance, Leadership and People ManagementShort-term gain, group-think and greed combined to create the perfect storm on various directorates, precipitating the collapse of numerous companies. Would such behavior have stood up in court? We ask jury consultant Edward P. Schwartz and IESE Prof. Paddy Miller what lessons from the courtroom could be applied to the boardroom to yield a better verdict. All rise!Starting at €8.20
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Give Your Workers Something to Smile About
Frey, Bruno S.Article ART-1649-EBusiness Ethics and Corporate Social Responsibility, Economics, Leadership and People ManagementEconomics is undergoing a remarkable new development, which may even be called revolutionary. This development is likely to change economics substantially in the future. New insights from happiness research are slowly being accepted in standard economics, a field which is traditionally conservative. If the goal of most human beings is to be happy, then a fuller understanding of which factors contribute to well-being is critical, especially if rec...Starting at €8.20
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Nothing Is Impossible
IESE InsightArticle ART-1651-ELeadership and People ManagementThe famous story of how a rugby team beat the odds after their plane crashed in the Andes continues to inspire millions. Thankfully very few will ever have to face a situation as extreme as that one. But over the past year, many have certainly had their mettle tested as they found themselves dealing with their own unexpected crises. Crash survivor Nando Parrado gives a powerful testimony of his 72 days on the mountain and explains how his teammat...Starting at €8.20
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Seis pistas para crecer desde dentro
Liedtka, JeanneArticle ART-1816Leadership and People ManagementUn nudo en la garganta. Es lo que siente todos los años cuando su jefe le entrega el objetivo de ingresos para el siguiente ejercicio. Es probable que lo haya calculado extrapolando la cifra del año anterior más el porcentaje de crecimiento prometido al mercado de valores. Y no le queda otra que alcanzarlo, aunque, como muchos directivos, tal vez tenga sus propias ideas sobre cómo hacerlo. Es más, está convencido de que daría el campanazo con una...Starting at €8.20
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Six Lessons to Unleash Your Inner Catalyst
Liedtka, JeanneArticle ART-1816-ELeadership and People ManagementThe plug. It shows up every year at forecasting time, when your boss hands you next years revenue target: chances are it has been plugged, extrapolated from last years number plus whatever growth percentage corporate has promised Wall Street, and it is your job to deliver it. Maybe, like many managers, you have some ideas about how to approach that target; you suspect that one or two of them could even turn into something big, but you dont hav...Starting at €8.20