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El proceso de aprendizaje en la reforma de la atención sanitaria en Estonia
Soone I.; Ribera, JaumeCase P-1042Service and Operations ManagementEl caso describe la evolución de la reforma en la Clínica de la Universidad de Tartu, desde la propiedad del Ministerio de Salud hasta el establecimiento de un nuevo consejo de administración, que integró al Ministerio de Salud como uno de sus miembros. El director del hospital tuvo que afrontar muchos problemas durante la conversión, incluyendo aspectos legales, la resistencia de los médicos, etc. La experiencia en Tartu puede utilizarse ahora, ...Starting at €8.20
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Ogel S. A. - Ejercicio
Ribera, JaumeExercise PE-37Service and Operations ManagementSe analiza un proceso simple de fabricación de un artículo en tres variedades. El proceso es muy similar al del Juego del Lego que puede usarse de forma conjunta con este ejercicio. Permite el cálculo de capacidades del proces, y analizar el efecto que los tamaños de los lotes tienen tanto en la capacidad como en los tiempos de flujo a lo largo del proceso.Starting at €8.20
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An Introduction to MRP
Ribera, JaumeTechnical Note PN-225-EService and Operations ManagementStarting at €8.20
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Microsoft Project Tm: A brief tutorial (C)
Grasas, Alex; Ribera, JaumeTechnical Note PN-423-EService and Operations ManagementThis technical note is an introduction to the use of Microsoft Project 2000. Among other things, this project planning software allows the user to organize and schedule project activities, allocate resources and costs, prepare reports, monitor progress, etc. Using examples to aid comprehension, the note explains the most important features of the program, so that once the user has grasped the basics, she can develop and apply her knowledge in pla...Starting at €8.20
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Mútua de Terrassa: Rollout of the Health Care Information System (HCIS)
Mitchell, Jordan; Ribera, Jaume; Rosenmöller, MagdaCase P-1087-EKnowledge and Communication, Service and Operations ManagementAs of autumn 2006, a major Spanish hospital outside of Barcelona, Grup Mútua de Terrassa (MT), is implementing the second major phase of a new Health Care Information System (HCIS) along with Hewlett-Packard (HP) at eight centers for primary care. The HCIS project is a multi-year and multi-phase initiative which is the first in many steps towards a "paper-less" hospital. The hospital's management are wondering how the HCIS will change the way peo...Starting at €8.20
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Inventory Policies. Stock Accounting
Grasas, Alex; Ribera, JaumeTechnical Note PN-430-EService and Operations ManagementThis note explains stock accounting through a number of policy-based examples (s, S). Stock accounting is understood to mean the logistics of stock changes over time, that is, calculating stock levels at any given moment in time, based on the system's parameters and control policies. It also contains a spreadsheet that calculates the values of s and S following an approximate Ehrhardt method.Starting at €8.20
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Business Custom Games (BCG)
Ribera, JaumeCase P-1055-EService and Operations ManagementBusiness Custom Games (BCG) is a company manufacturing customized board games. The case discusses how to define the purchasing order batch size and allows a discussion of the traditional EOQ formula, the determination of safety stock, the decision to accept or not a special offer and the possibility of establishing longer term agreements with the supplier.Starting at €8.20
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Microsoft Project Tm: A brief tutorial (A)
Grasas, Alex; Ribera, JaumeTechnical Note PN-421-EService and Operations ManagementThis technical note is an introduction to the use of Microsoft Project 2000. Among other things, this project planning software allows the user to organize and schedule project activities, allocate resources and costs, prepare reports, monitor progress, etc. Using examples to aid comprehension, the note explains the most important features of the program, so that once the user has grasped the basics, she can develop and apply her knowledge in pla...Starting at €8.20
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The Learning process in the Health Care Reform in Estonia
Soone I.; Ribera, JaumeCase P-1042-EService and Operations ManagementThe Chairman of the Board of the Tartu University Clinics Foundation reflects on the changes his institution has undergone in the last few years. The 17 clinics that existed under the Soviet system have been brought together under the Tartu University Clinics Foundation and now have a unified organization with a Governing Council that includes government representatives. The dual managerial structure (reporting to the Ministry of Higher Education...Starting at €8.20
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Improving Health Care Access for the Poor: A Case Study of the Washington DC Public Health Care System Reforms (A)
Pate M. A.; Abramson, W.; Ribera, JaumeCase P-1046-EService and Operations ManagementThe Major of Washington must decide how to restructure the health care of the District of Columbia, which has suffered from severe financial crisis. The availability of resources contrasts with its poor health outcomes. The main provider of health care to the uninsured, the Health and Hospitals Public Benefit Corporation is forecasted to exhaust its FY2001 subsidy by the middle of March. A commission has submitted its recommendations, which inclu...Starting at €8.20