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Metro Bank: The British Banking Revolution Begins
Lago, Alejandro; Moscoso, PhilipCase P-1112-EFinance, Service and Operations Management, StrategyVernon W. Hill has created quite a unique bank fully focused on delivering great customer service. Previously, in the United States, his approach has been highly successful. The question is: will he be able to replicate the success in the U.K. and lead to a banking revolution? But to answer this question, one first has to fully understand what the business model is all about.Starting at €8.20
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Equitel: The Battle for Mobile Money in Kenya - Teaching Note
Lago, AlejandroTeaching Note PT-76-EFinance, StrategyThe case describes the competitive situation in the telecom and mobile money industry in Kenya after 2014. It also presents the strategic options for Equity Bank, the largest retail bank in Kenya, to enter the market as a mobile virtual network operator (MVNO) and challenge the dominant position of Safaricom, the homegrown dominant operator. The entrance of Equity Bank (considered "another 500-pound gorilla") could mean a newly competitive landsc...Starting at €0.00
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Compras y externalización
Moscoso, Philip; Lago, AlejandroTechnical Note PN-499Service and Operations Management, StrategyToda empresa, en algun momento, se enfrenta a una pregunta fundamental: que recursos deben ser propios y que actividades de la cadena de valor quiere realizar internamente. En resumen, se enfrenta a la conocida disyuntiva de si "hacer o comprar" (make or buy). Esta nota presentas al directivo, de forma somera, las claves y oportunidades de la externalizacion y las compras, para ayudar asi a convertir estas actividades en fuentes de ventaja compet...Starting at €8.20
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Equitel: The Battle for Mobile Money in Kenya (French Version)
Mazzacani, Giovanni Maria; Lago, AlejandroCase P-1153-FRFinance, StrategyThe case describes the competitive situation in the telecom and mobile money industry in Kenya after 2014. It also presents the strategic options for Equity Bank, the largest retail bank in Kenya, to enter the market as a mobile virtual network operator (MVNO) and challenge the dominant position of Safaricom, the homegrown dominant operator. The entrance of Equity Bank (considered "another 500-pound gorilla") could mean a newly competitive landsc...Starting at €8.20
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Metro Bank: The British Banking Revolution Begins (Portuguese Version, Brazil)
Lago, Alejandro; Moscoso, PhilipCase P-1112-PBFinance, Service and Operations Management, StrategyVernon W. Hill has created quite a unique bank fully focused on delivering great customer service. Previously, in the United States, his approach has been highly successful. The question is: will he be able to replicate the success in the U.K. and lead to a banking revolution? But to answer this question, one first has to fully understand what the business model is all about.Starting at €8.20
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Procurement and Outsourcing
Moscoso, Philip; Lago, AlejandroTechnical Note PN-499-EService and Operations Management, StrategyEvery firm at some point is faced with a fundamental question: What resources and which activities in the value chain should be supplied in-house? In short, it is the well-known dilemma of "make or buy." This note presents managers with a summary of the keys and opportunities of outsourcing and procurement in order to help them transform these activities into sources of competitive advantage for their companies.Starting at €8.20
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Metro Bank: comienza la revolución de la banca británica
Lago, Alejandro; Moscoso, PhilipCase P-1112Finance, Service and Operations Management, StrategyVernon W. Hill ha creado un banco realmente singular, completamente centrado en proporcionar un excelente servicio al cliente. En el pasado, su enfoque tuvo un enorme éxito en EE.UU. La pregunta es: ¿Será capaz de replicar este éxito en el Reino Unido y provocar una revolución en la banca? Pero para responder a esta pregunta, en primer lugar se debe tener un conocimiento cabal del funcionamiento de este modelo de negocio.Starting at €8.20
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Equitel: The Battle for Mobile Money in Kenya
Mazzacani, Giovanni Maria; Lago, AlejandroCase P-1153-EFinance, StrategyThe case describes the competitive situation in the telecom and mobile money industry in Kenya after 2014. It also presents the strategic options for Equity Bank, the largest retail bank in Kenya, to enter the market as a mobile virtual network operator (MVNO) and challenge the dominant position of Safaricom, the homegrown dominant operator. The entrance of Equity Bank (considered "another 500-pound gorilla") could mean a newly competitive landsc...Starting at €8.20
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Claves del éxito de un negocio colaborativo
Lago, Alejandro; Sieber, SandraArticle ART-2886Information Technologies, Innovation and Change, StrategyLa llamemos economía colaborativa, del intercambio o entre iguales, el caso es que un nuevo paradigma de negocio está tomando forma gradualmente. Y como ocurre con cualquier paradigma disruptivo, el colaborativo no está exento de polémica. Este artículo examina los principales mecanismos de los nuevos modelos de negocio para analizar los efectos positivos y negativos de la economía colaborativa. En concreto, los autores estudian los mecanismos de...Starting at €8.20
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Economía colaborativa: de riesgo a oportunidad
Lago, Alejandro; Sieber, Sandra; Mazzella, Frédéric; Sundararajan, Arun; Butt d'Espous, Verena; Möhlmann, Mareike; Ranchordás, SofiaDossier DOS-30Information Technologies, Innovation and Change, Strategy¿Cuáles son las claves de los modelos de negocio que pueden poner en jaque su empresa?Starting at €15.00