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Xanadu Farms: Weathering the Uncertainty
Tiffany BayleyExercise IVEY-W33716-EDecision Analysis, Service and Operations ManagementIn March 2023, two strawberry producers in Ontario, Canada had to decide how many acres to plant with each of four strawberry varieties at Xanadu Farms. They had committed to providing 275,000 pounds of berries to a local independent grocery chain and also required some of their berry crop to make strawberry preserves. Complicating this decision was the impact that weather had on the yield of each type of berry. If the weather reduced the yield, ...Starting at €8.20
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St. Gianna Healthcare: Service Management
Joshin John; Neetha J. EappenCase IVEY-W33857-EDecision Analysis, Service and Operations ManagementSt. Gianna Healthcare (SGH) was a community health centre located in Kochi, in the southern state of Kerala, India, offering government-approved medical checkups and health certifications, specialist consulting services in obstetrics and gynecology, and dental care. SGH’s medical administrator was concerned about service management issues at the clinic in recent months. While there had been a recent increase in patient numbers, she was concerned ...Starting at €8.20
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St. Gianna Healthcare: Service Management - Teaching Note
Joshin John; Neetha J. EappenTeaching Note IVEY-W33858-EDecision Analysis, Service and Operations ManagementTeaching note for product W33857.Starting at €0.00
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Options Pregnancy Centre: Too Many Options?
Laurie George Busuttil, Susan Van Weelden, Meghan Heron, Elisabeth Krstevski, Jordan PaulsCase IVEY-W34507-EDecision Analysis, StrategyIn December 2021, the director of Options Pregnancy Centre (Options) was challenged with determining how to expand the services offered by the organization in its Montreal, Quebec, community, as the need to support women who planned to carry their pregnancies and pursue parenting was becoming more acute. Options already offered counselling, grief and loss support, and a variety of parenting programs; it also facilitated required medical services ...Starting at €8.20
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Personifwy by Wishyogi: Not Afraid of Ghost Talent - Teaching Note
Jyotsna BhatnagarTeaching Note IVEY-W27519-EDecision Analysis, Leadership and People ManagementTeaching note for product W27518.Starting at €0.00
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Metaza: Implementing Corporate Governance in a Family Business
Gonzalo Gomez Betancourt; José Luis Rivas; Pedro VazquezCase IVEY-W34069-EDecision Analysis, StrategyMetaza SA (Metaza) was a family business created by two brothers who later invited their younger siblings to join the firm. Metaza operated in the steel sector, a capital-intensive business with fierce competition. The industry had experienced several mergers and acquisitions led by international players. To remain competitive, Metaza had changed its strategy, moving away from being a steel dealer and toward being a value-added producer. However,...Starting at €8.20
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Nata Supermarkets: Customer Analytics
Bissan GhaddarCase IVEY-W33834-EDecision Analysis, MarketingIn January 2022, the vice-president of technology for Nata Supermarkets was reviewing the company’s performance against its competitors for the 2021 calendar year. The company had been performing poorly both based on its internal metrics and against competitor growth rates. The vice-president also noticed that many competitors began revealing new data analytics initiatives in their annual reports. Many companies experienced industry-leading growt...Starting at €8.20
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Nata Supermarkets: Customer Analytics - Teaching Note
Bissan Ghaddar; Leslie Wu; Zain HudaTeaching Note IVEY-W33835-EDecision Analysis, MarketingTeaching note for product no. W33834.Starting at €0.00
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Bay Towel: How to Maintain Service Levels without Increasing Cost - Teaching Note
Amulya GurtuTeaching Note IVEY-W34879-EDecision Analysis, Service and Operations ManagementTeaching note for product W34878.Starting at €0.00
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Smith and Jones: An International English Law Firm in Italy - Teaching Note
Daniel Muzio; Nidheesh JosephTeaching Note IVEY-W32659-EDecision AnalysisTeaching note for product no. W32658.Starting at €0.00