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Hiring a Chef - Simulation
San Martín, ÁlvaroSimulation DPOW-1-ELeadership and People ManagementDuration: 30 min
Game modes: Synchronous, first individual and then by teams.
Hiring a Chef is an engaging team decision-making exercise co-developed with IESE Business School and based on a case written by Álvaro San Martín. This exercise is designed for graduate students and executive education programs, aiming to teach participants the importance of collaboration, communication, and consensus-building in selecting the ideal candidate f... -
(I Think) I Know Why You Did That: The Risky Business of Inferring Intentions
Detert, James (Jim); Taubenfeld, BrittonTechnical Note DARDEN-OB-1348-ELeadership and People ManagementDespite the important role that assumptions about intentions play in our judgments of others’ actions and how we respond to these actions, most of us haven’t thought much about the accuracy of the inferences we make, the ways our decisions about “what he meant to do” or “why she did that” might be unintentionally biased, or the potential negative effects that result when inferences about intentions affect how we judge a behavior. Nor have we thou...Starting at €8.20
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Xanadu Farms: Weathering the Uncertainty
Tiffany BayleyExercise IVEY-W33716-EDecision Analysis, Service and Operations ManagementIn March 2023, two strawberry producers in Ontario, Canada had to decide how many acres to plant with each of four strawberry varieties at Xanadu Farms. They had committed to providing 275,000 pounds of berries to a local independent grocery chain and also required some of their berry crop to make strawberry preserves. Complicating this decision was the impact that weather had on the yield of each type of berry. If the weather reduced the yield, ...Starting at €8.20
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St. Gianna Healthcare: Service Management
Joshin John; Neetha J. EappenCase IVEY-W33857-EDecision Analysis, Service and Operations ManagementSt. Gianna Healthcare (SGH) was a community health centre located in Kochi, in the southern state of Kerala, India, offering government-approved medical checkups and health certifications, specialist consulting services in obstetrics and gynecology, and dental care. SGH’s medical administrator was concerned about service management issues at the clinic in recent months. While there had been a recent increase in patient numbers, she was concerned ...Starting at €8.20
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St. Gianna Healthcare: Service Management - Teaching Note
Joshin John; Neetha J. EappenTeaching Note IVEY-W33858-EDecision Analysis, Service and Operations ManagementTeaching note for product W33857.Starting at €0.00
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Motus Holdings: Making Ethical Decisions during the Hardships of COVID-19
Kerrin Myres; Gideon Pogrund; Rhys JohnstoneCase IVEY-W34701-ELeadership and People Management, StrategyThe case describes the nature of the challenges facing Osman Arbee, CEO of Motus Holdings Limited (Motus) and his executive committee (exco) as they led the business through the challenges inherent in the onset of the COVID-19 pandemic and the South African government’s initially stringent response to it. Arbee and other exco members explain the competing interests of different stakeholders and highlight the urgency with which they needed to act ...Starting at €8.20
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Safety at League Plastics - Exercise - Teaching Note
Karen MacMillanTeaching Note IVEY-W34417-ELeadership and People ManagementTeaching note for product W34416.Starting at €0.00
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TV Advertising Pricing at Regional Broadcast Network (B) - Teaching note
Popescu, Dana; Goldberg, RebeccaTeaching Note DARDEN-QA-0967TN-EDecision AnalysisEric Hughes, advertising sales manager at Regional Broadcast Network (RBN), needs to avoid a takeover by increasing revenue from ad sales. Currently, ad plans are created for advertisers by combining ad spots from a fixed inventory of shows, making an effort to meet requirements such as a preferred split of prime/non-prime shows and views (impressions) in target demographics. Ad plans are priced using rate cards (RCs) based on industry norms, and...Starting at €0.00
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Facility Management Services Aligned - FMSA (B)
Rico, Jesús; Chinchilla, NuriaCase DPO-846Innovation and Change, Leadership and People ManagementEste caso recoge lo sucedido en Facility Management Services Aligned (FMSA) durante los dos años que duró la implantación de su nuevo plan estratégico y los cambios organizacionales llevados a cabo. Finalmente, apunta cuál puede ser la evolución futura.Starting at €5.74
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American Express: Deciding on a hybrid work model after the COVID crisis (A) & (B) - Teaching note
Almandoz, John; Reiche, SebastianTeaching Note DPOT-126-ECorporate Governance, Leadership and People ManagementIn the fall of 2021, after leading his team through 18 turbulent months of the coronavirus pandemic, Juan Ortiz, CEO of American Express (Amex) in Spain, and his country executive team (CET) had to address what the new way of working would look like for their team in Spain. After a companywide discussion about what the "new normal" would look like globally, they were faced with determining to what extent, from the perspective of Amex Spain, emplo...Starting at €0.00