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AT&T, Retraining, and the Workforce of Tomorrow
Kerr, William R.; Fuller, Joseph B.; Kreitzberg, CarlCase HBS-820017-ELeadership and People ManagementBy the late 2000s, rapid changes in the telecommunications industry forced AT&T's management team to take on a task that CEO Randall Stephenson called the "biggest logistical challenge" they had ever seen: retraining 100,000 workers by 2020. In 2012, inteStarting at €8.20
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Managing Talent Pipelines in the Future of Work
Kerr, William R.; Fuller, Joseph B.; Raman, Manjari; Kreitzberg, CarlCase HBS-819131-ELeadership and People ManagementIn the face of a rapidly-changing economy, organiztions that wish to compete in the future of work must develop strategies for acquiring, retaining, and developing talent for their organizations. This primer reviews the major trends shaping jobs, workplaces, and worker demographics. It then discusses many of the largest weaknesses in traditional talent management systems. The case then closes by describing how firms can create "talent management ...Starting at €8.20
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The Gig Economy: Leasing Skills to Pay the Bills
Fuller, Joseph B.; Kerr, William R.; Kreitzberg, CarlCase HBS-819146-ELeadership and People ManagementThis primer provides a comprehensive exploration into the gig economy and how it is reshaping global business. It shows how the Uber driver, the freelancing programmer in India, and the independent corporate consultant are all different variants of the modern-day gig workers. In doing so, this document addresses the following questions: What are gigs and who performs them? What is the size of the gig economy? How big will it get? W...Starting at €8.20
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Rethinking the On-Demand Workforce
Fuller, Joseph B.; Raman, Manjari; Bailey, Allison; Vaduganathan, NithyaArticle HBS-R2006G-ELeadership and People ManagementAs companies struggle with chronic skills shortages and changing labor demographics, a new generation of talent platforms, offering on-demand access to highly trained workers, has begun to help. These platforms include marketplaces for premium expertise (Starting at €8.20
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Care Economy in the U.S. (Primer)
Fuller, Joseph B.; Kerr, William R.; Raman, Manjari; Kreitzberg, CarlCase HBS-820027-ELeadership and People ManagementThis case describes how caregiving responsibilities influence American employees, firms, and the broader economy. It details how sociodemographic trends in the late 20th century transformed the way that Americans balance their personal and professional lives, analyzing changes such as the evolving role of women in the economy, the rise of non-traditional households, the increasing cost and complexity of healthcare, and the aging and ailing of the...Starting at €8.20