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From Ladder to Lattice: The New Workforce Imperative
Benko, Cathleen; Weisberg, AnneBook Chapter HBS-3881BC-ELeadership and People ManagementScaling the corporate ladder has been the enduring gold standard for personal success since organizational hierarchy was invented at the beginning of the industrial age. However, a confluence of market and demographic forces in the past twenty years has compressed hierarchies, shortened the ladder, and reduced the qualified pool of high-potential employees available to climb it. Another set of business and societal influences has reshaped the Ame...Starting at €8.20
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The Nontraditional Is the New Traditional: Six Trends that have Created a New Workforce Imperative
Benko, Cathleen; Weisberg, AnneBook Chapter HBS-3882BC-ELeadership and People ManagementWhy is here and now the time to acknowledge and respond to the notion that corporate structures are morphing from a ladder to a lattice construct? One reason is that six key trends are converging in ways that create an unprecedented workforce challenge for business executives. This convergence is creating sweeping changes in workforce composition, attitudes, and capabilities. This chapter dissects the six trends and illustrates how each is exacer...Starting at €8.20
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The Journey Toward a Lattice Organization: Implementing the Principles of Mass Career Customization
Benko, Cathleen; Weisberg, AnneBook Chapter HBS-3885BC-ELeadership and People ManagementMass career customization (MCC) is a natural evolution from the traditional corporate-ladder path, with its one-size-fits-all approach, and the one-off flexible work arrangement approach of accommodation through point solutions, to a more pragmatic, adaptive lattice model. MCC is a framework that helps enterprises promote multidimensional, customized career experiences. The payback is a more actively engaged and loyal workforce. This chapter exam...Starting at €8.20
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Living in a Lattice World: The Challenges of Evolving the Workplace to Match the Changing Workforce
Benko, Cathleen; Weisberg, AnneBook Chapter HBS-3887BC-ELeadership and People ManagementChanges in the demographics of the workforce, the shift toward a knowledge-driven economy, the structure of family life, the evolution of enabling technology, and the nature of work itself are challenging the firmly rooted corporate-ladder model of career progression. A new latticelike model is emerging in its place, opening alternative paths for high-performing, high-potential employees to not only contribute to achieving strategic priorities in...Starting at €8.20
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Why Flexible Work Arrangements Are Not the Answer
Benko, Cathleen; Weisberg, AnneBook Chapter HBS-3883BC-ELeadership and People ManagementFormal flexible work arrangements have been an important step toward increasing work life balance. They provide options other than the traditional workplace expectation that employees will work continuously and full-time and do so consistently in the office. But by focusing on relatively short-term personal situations while ignoring longer-term career implications, FWAs mainly have served as way stations in career paths, sidelining-and even derai...Starting at €8.20
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Mass Career Customization: The Framework for Aligning the Workplace with the Workforce
Benko, Cathleen; Weisberg, AnneBook Chapter HBS-3884BC-ELeadership and People ManagementMarket and demographic trends have converged to force a realignment of workplace norms and practices with the realities of today's nontraditional workforce. This new workforce imperative means the conventional ladder culture that most twenty-first-century business leaders have accepted is no longer a sufficient model. Instead, the authors advocate a lattice-like model-along with the supporting framework, approach, and processes-that will help ide...Starting at €8.20
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Facing Forward: Sage Advice from the Front Line, to the Front Line--Gaining Buy-In for Mass Career Customization
Benko, Cathleen; Weisberg, AnneBook Chapter HBS-3886BC-ELeadership and People ManagementMass career customization (MCC) is born out of the reality that today's workforce is highly nontraditional while today's workplace is not and that demand for talent will outpace supply for the next twenty or so years. Pioneers who see the proverbial writing on the wall are moving to create strategic and competitive advantage to distinguish themselves in the eyes of the talent they need to attract and retain. Leading your organization to adopt MCC...Starting at €8.20
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How Women Decide
Benko, Cathleen; Pelster, BillArticle HBS-R1309E-ELeadership and People ManagementResearch has established that women decide about consumer purchases differently than men do. But does that hold true in a B2B setting? Senior executives at Deloitte, recognizing that an increasing number of potential clients are women but that executives have honed their skills selling to men, decided to conduct some research on the matter. Interviews with experienced buyers of professional services in 18 large organizations--and observations of ...Starting at €8.20