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Jones Lang LaSalle: Reorganizing around the Customer (2005), Teaching Note
Gulati, Ranjay; Cullen, Patrick; Marshall, LuciaTeaching Note HBS-410069-ELeadership and People ManagementTeaching Note for [410007].Starting at €0.00
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Cisco Systems (2001): Building and Sustaining a Customer-Centric Culture, Teaching Note
Gulati, Ranjay; Marshall, Lucia; Cullen, PatrickTeaching Note HBS-410127-ELeadership and People ManagementTeaching Note for 409061.Starting at €0.00
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Jones Lang LaSalle: Reorganizing around the Customer (2005)
Gulati, Ranjay; Marshall, LuciaCase HBS-410007-ELeadership and People ManagementPeter Roberts, CEO of Jones, Lang, LaSalle (JLL) Americas division, has been charged with expanding the company's presence in its core geographic markets while simultaneously growing its corporate account business. Roberts and his task force have narrowed their options to two proposals. The first is an enhancement of the account management model put in place in 2001 where independent service units co-existed with an account management group. The ...Starting at €8.20
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Corporate Solutions at Jones Lang LaSalle (2001) (Spanish version)
Gulati, Ranjay; Marshall, LuciaCase HBS-418S04Leadership and People ManagementPeter Barge, CEO of the newly created Corporate Solutions Group of Jones Lang LaSalle (JLL), is executing a restructuring of the U.S. corporate real estate services division that will enable the company to offer its clients integrated solutions. Barge has created an account management function to coordinate the activities of the three, product-based business units which, until now, have operated autonomously. As he is executing the restructuring,...Starting at €8.20
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Corporate Solutions at Jones Lang LaSalle (2001), Teaching Note
Gulati, Ranjay; Marshall, LuciaTeaching Note HBS-409069-ELeadership and People ManagementTeaching Note for [409111].Starting at €0.00
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Corporate Solutions at Jones Lang LaSalle (2001)
Gulati, Ranjay; Marshall, LuciaCase HBS-409111-ELeadership and People ManagementPeter Barge, CEO of the newly created Corporate Solutions Group of Jones Lang LaSalle (JLL), is executing a restructuring of the U.S. corporate real estate services division that will enable the company to offer its clients integrated solutions. Barge has created an account management function to coordinate the activities of the three, product-based business units which, until now, have operated autonomously. As he is executing the restructuring,...Starting at €8.20