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Riverview Law: Applying Business Sense to the Legal Market
Gardner, Heidi K.; Hodges Silverstein, SilviaCase HBS-414079-ELeadership and People ManagementRiverview Law, run like a business rather than a traditional law firm, wants to expand its unconventional concept from the UK to the US. The firm's approach includes performing all legal work for annual fixed-price contracts, using data and analytics to advise clients on ways to reduce their legal problems (and spending), and evaluating lawyers' performance based on client satisfaction surveys rather than typical metrics like billed revenues. Wit...Starting at €8.20
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GlaxoSmithKline: Sourcing Complex Professional Services, Supplementary Materials
Gardner, Heidi K.; Hodges Silverstein, SilviaCase HBS-414034-ELeadership and People ManagementStarting at €8.20
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GlaxoSmithKline: Sourcing Complex Professional Services, Teaching Note
Gardner, Heidi K.; Hodges Silverstein, SilviaTeaching Note HBS-414050-ELeadership and People ManagementTeaching Note for 414003.Starting at €0.00
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Riverview Law: Applying Business Sense to the Legal Market, Teaching Plan
Gardner, Heidi K.; Hodges Silverstein, SilviaTeaching Note HBS-414081-ELeadership and People ManagementTeaching plan for case 414079.Starting at €0.00
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GlaxoSmithKline: contratación de servicios profesionales complejos
Gardner, Heidi K.; Hodges Silverstein, SilviaCase HBS-419S03Leadership and People Managementcompañía farmacéutica GlaxoSmithKline (GSK) utiliza un nuevo enfoque innovador para la adquisición de asesoría jurídica externa: sustituye la facturación basada en el tiempo tradicional de selección y de derecho basado en las relaciones de las empresas con la toma de decisiones basadas en datos y una subasta inversa en línea. En el caso, GSK es golpeado con un traje potencialmente devastador y debe contratar a una empresa en el tiempo para respon...Starting at €8.20
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GlaxoSmithKline: Sourcing Complex Professional Services
Gardner, Heidi K.; Hodges Silverstein, SilviaCase HBS-414003-ELeadership and People ManagementPharmaceutical company GlaxoSmithKline (GSK) uses an innovative new approach to procuring outside legal counsel: it replaces relationship-based selection and law firms' traditional time-based billing with data-driven decision making and an online reverse auction. In the case, GSK is hit with a potentially devastating suit and must hire a firm in time to respond. The recently hired managing attorney, Sophia Keating, grapples with GSK's approach. T...Starting at €8.20