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When Everything Isn't Half Enough (HBR Case Study and Commentary)
Wetlaufer, Suzy; Hallowell, Edward M.; Neely, Scott; Hollands, Jean; Kets de Vries, Manfred F.R.Article HBS-R00211-ELeadership and People ManagementNorman Spencer, who grew up poor, worked for two decades to make his investment firm successful and his family wealthy. The company he founded, Arrowhead, is now known on Wall Street as a top-notch boutique firm with $25 billion in assets under management. His family has a mansion in San Francisco and a "cottage" in Nantucket. His 17-year-old daughter drives a BMW, his 13-year-old son takes flying lessons in his own plane, and his wife has a pers...Starting at €8.20
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After the Layoffs, What Next? (HBR Case Study and Commentary)
Wetlaufer, Suzy; Peixotto, Bob; Emshoff, Jim; Manning, Richard; Denhart, Gun; Gellerman, SaulArticle HBS-98510-ELeadership and People ManagementHarry Denton, the CEO in this fictional case study, has been caught off guard. As the head of Delarks, a venerable department-store chain in the Midwest, he has engineered a remarkable turnaround in only a year. Sales have rebounded, and Wall Street is applauding. But when Delarks's head of merchandising defects to a competitor, Denton is shocked to realize that many of the layoff survivors, in fact, have had it with him and with the company. The...Starting at €8.20
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Question of Character (HBR Case Study and Commentary)
Wetlaufer, Suzy; Kapor Klein, Freada; Kapor, Mitchell; Stinson, Burke; Carnes, Patrick; Koehn, Daryl; Mainiero, Lisa A.Article HBS-99511-ELeadership and People ManagementFor the most part, Glamor-a-Go-Go's board has been thrilled with CEO Joe Ryan's performance. Ryan, after all, had transformed the private-label cosmetics company into a retail powerhouse with flashy outlets from New York to Los Angeles. In addition to saving the company from bankruptcy shortly after his arrival in 1992, Ryan had made Glamor-a-Go-Go a fun and exciting place to work, increasing workers' wages and creating boundless opportunities fo...Starting at €8.20
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What's Stifling the Creativity at CoolBurst? (HBR Case Study and Commentary)
Wetlaufer, Suzy; Barker, Paul; Kets de Vries, Manfred F.R.; Jones, Gareth; McFadzean, Elspeth; Amabile, Teresa M.Article HBS-97511-ELeadership and People ManagementThis fictitious case study explores the challenges facing CoolBurst, a Miami-based fruit-juice company. For over a decade, CoolBurst had ruled the market in the Southeast. Why, then, are its annual revenues stuck at $30 million, and why have profits been stagnant for four years straight? CoolBurst's new CEO, Luisa Reboredo, knows that the company's survival--and her own--depend on the answers. Reboredo has succeeded former utilitarian CEO Garth L...Starting at €8.20
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The Team That Wasn't (HBR Case Study and Commentary)
Wetlaufer, Suzy; Katzenbach, Jon R.; Hackman, J. Richard; Segol, Genevieve; Baard, Paul P.; Musselwhite, Ed; Hurson, Kathleen; Garber, MichaelArticle HBS-94612-ELeadership and People ManagementEric Holt had one responsibility as FireArt's director of strategy: to put together a team of people from each division and create and implement a comprehensive plan for the company's strategic realignment within six months. It seemed like an exciting, rewarding challenge. Unfortunately, the team got off on the wrong foot from its first meeting. Randy Louderback, FireArt's charismatic and extremely talented director of sales and marketing, seemed...Starting at €8.20