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Enemies of Trust (Spanish version)
Galford, Robert; Drapeau, Anne SeiboldArticle HBS-R0302GLeadership and People ManagementYou must protect trust from its enemies. Any act of bad management erodes trust. Among the most common enemies of trust are inconsistent messages from top management, inconsistent standards, a willingness to tolerate incompetence or bad behavior, dishonest feedback, a failure to trust others to do good work, a tendency to ignore painful or politically charged situations, consistent corporate underperformance, and rumors. Fending off these enemie...Starting at €8.20
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When an Executive Defects (HBR Case and Commentary)
Sharma, Anurag; Kesner, Idalene F.; Coleman, Kenneth L.; Greyser, Stephen A.; Burlingame, Hal; Galford, Robert; Rubin, Gregory S.Article HBS-97111-ELeadership and People ManagementThe news that one of the company's senior managers is leaving comes as a complete surprise to Paul Simmonds, CEO of Kinsington Textiles, Inc. (KTI). Ned Carpenter, KTI's vice president of operations for three years, writes in his resignation letter that he is leaving for a better opportunity. Simmonds soon learns that Carpenter's new job is at Daltex, one of KTI's main rivals in the intensely competitive carpet industry. In this fictitious case s...Starting at €8.20
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Succession and Failure (HBR Case Study and Commentary)
Cespedes, Frank V.; Galford, Robert; Bonsignore, Francis N.; Buck, Michelle L.; Younger, Jon; Leppert, ThomasArticle HBS-R0406A-ELeadership and People ManagementNorman Windom, the chairman of Tiverton Media, may not know much about the world of popular music, but he does fancy himself a careful planner and a superb judge of managerial talent. That's why he's been grooming COO Sean Kinnane, a Wharton-minted numbers man, to take over an important division, Aleph Records, and one day Tiverton itself. But Derek Solomon, Aleph's 68-year-old CEO and founder, remains a creative force and a father figure to the ...Starting at €8.20