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Managed Document Services at Xerox: Handle with Care
Isabella, Lynn A.; Maiden, Stephen E.Case DARDEN-OB-1321-ELeadership and People ManagementThis public-sourced case offers the experiences of a storied American company to set the stage for an analysis of a company that missed some serious trends in the marketplace and a leader’s change reputation within that context. The situation provides an opportunity to explore how to think about and approach a change that involved numerous complex issues such as new products, different competitors, cultural complacency, and people issues. In that...Starting at €8.20
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Rock Star or Shooting Star? (B)
Isabella, Lynn A.; Maiden, Stephen E.Case DARDEN-OB-1199-ELeadership and People ManagementSet in an investment firm, the A case presents the president going through a review process with the firm’s portfolio managers. By all accounts, Fred Silverton’s financial savvy and skills had had helped the staggering mutual fund company reach success. The case runs through issues and actions directly involving Silverton. Despite Silverton’s success, there were some who were alarmed over his approach to human capital. Nonetheless, the president ...Starting at €5.74
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UCB Gets a New Office: Leading Change through a Pandemic
Isabella, Lynn A.; Maiden, Stephen E.Case DARDEN-OB-1397-ELeadership and People ManagementIn this field-based case, Nate Bennett, the global head of biostatistics and programming, rare disease, at UCB, Inc. (UCB), chairs the Raleigh site leadership team, which helps manage all 250 UCB employees in the Raleigh office. In February 2022, the COVID-19 pandemic seems to be receding, and Bennett must chart a path forward on a return to the office. But UCB employees have gotten used to working at home with their global teams and have done so...Starting at €8.20
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Why Is the Universe Against Me? (A)
Behfar, Kristin J.; Bodily, Jolene H.; Maiden, Stephen E.Case DARDEN-OB-1069-ELeadership and People ManagementHasn’t everyone at some point felt as if the universe was conspiring against his or her success? This case narrative tracks the story of Emmett Taylor, an operations manager for a bottling company, as a snow and ice storm bears down on his southeastern U.S. plant. Taylor is already plagued by stress caused by all facets of his life—family, work, and personal health—and this storm is no exception. The story offers an opportunity to discuss time, e...Starting at €8.20
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Why Is the Universe Against Me? (B)
Behfar, Kristin J.; Bodily, Jolene H.; Maiden, Stephen E.Case DARDEN-OB-1073-ELeadership and People ManagementThis B case continues the story of Emmett Taylor, an operations manager for a bottling company, as he decides what to do after an ice storm causes inventory holdups and an accident involving one of his employees. Taylor, plagued by stress, imagines himself on the golf course—a place he’s found tranquility in recent months—and he also seeks advice from an unlikely source.Starting at €5.74
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Why Is the Universe Against Me? (A) and (B) (Abridged)
Bodily, Jolene H.; Behfar, Kristin J.; Maiden, Stephen E.Case DARDEN-OB-1081-ELeadership and People ManagementHasn’t everyone at some point felt as if the universe was conspiring against his or her success? This case narrative tracks the story of Emmett Taylor, an operations manager for a bottling company, as a snow and ice storm bears down on his southeastern U.S. plant. Taylor is already plagued by stress caused by all facets of his life—family, work, and personal health—and this storm is no exception. The story offers an opportunity to discuss time, e...Starting at €5.74
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Jim Flannigan
Isabella, Lynn A.; Maiden, Stephen E.Case DARDEN-OB-1096-ELeadership and People ManagementSet in the financial services sector, Jim Flannigan, the recently named head of a European investment banking for a large national bank, struggles to let go of his previous expertise and allow one of several groups that reported to him to do their job without his direct input. While one of Flannigan’s chief lieutenants is making a pitch to an important potential client, Flannigan’s blood starts to boil as he believes the deal could be lost. The c...Starting at €8.20
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Rock Star or Shooting Star? (A)
Isabella, Lynn A.; Maiden, Stephen E.Case DARDEN-OB-1198-ELeadership and People ManagementSet in an investment firm, the A case presents the president going through a review process with the firm’s portfolio managers. By all accounts, Fred Silverton’s financial savvy and skills had had helped the staggering mutual fund company reach success. The case runs through issues and actions directly involving Silverton. Despite Silverton’s success, there were some who were alarmed over his approach to human capital. Nonetheless, the president ...Starting at €8.20
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Managing in Corporate Aviation: Averting a Hard Landing - Teaching note
Isabella, Lynn A.; Maiden, Stephen E.Teaching Note DARDEN-OB-1373TN-ELeadership and People ManagementTeaching note for product OB-1373Starting at €0.00
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Managed Document Services at Xerox: Handle with Care
Isabella, Lynn A.; Maiden, Stephen E.Case DARDEN-OB-1321Leadership and People ManagementThis public-sourced case offers an opportunity to explore how to think about and approach a change that involves numerous complex issues, including new products, different competitors, cultural complacency, leadership changes, and the impact of the company’s history. The case focuses on Xerox, a storied American company that missed some serious trends in the marketplace, and its new leader’s change approach and past reputation within that context...Starting at €8.20